Today
Secret
Early Career (2+ yrs experience)
$70,000 - $80,000
No Traveling
IT - Support
Barretville, TN (On-Site/Office)
Work Location: On-Site; Millington, TN
Clearance: Secret
Required Skills:
1. Security+ certification.
2. Good listening, speaking, communication and customer service skills.
3. Secret Clearance
4. Experience with SharePoint
Preferred Skills: 2-3 years of Call center experience preferred.
Day-to-day Responsibilities: Staff a 24/7 call center supporting client users of legacy HR IT systems; answer phone calls and emails, initiate tickets using a SharePoint ticketing system, assist callers with troubleshooting, establish new user accounts, monitor system status and report as necessary.
Clearance: Secret
Required Skills:
1. Security+ certification.
2. Good listening, speaking, communication and customer service skills.
3. Secret Clearance
4. Experience with SharePoint
Preferred Skills: 2-3 years of Call center experience preferred.
Day-to-day Responsibilities: Staff a 24/7 call center supporting client users of legacy HR IT systems; answer phone calls and emails, initiate tickets using a SharePoint ticketing system, assist callers with troubleshooting, establish new user accounts, monitor system status and report as necessary.
group id: 90860665
