Unified Communications Specialist Jr- C

Telos Corporation

Today
Secret
Unspecified
Unspecified
Pyeongtaek-si, South Korea (On-Site/Office)

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management.

Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!

This position will be based at Camp Humphreys, Pyeongtaek, Korea.

The job of the Unified Communications Specialist is to provide UC support to the customer at Camp Humphreys. This includes, but is not limited to, the following areas of responsibilities:

JOB REQUIREMENTS
  • VTC Network Maintenance Focal Point: Act as the primary contact for VTC network maintenance.
  • System Administration and Sustainment: Provide software, system, and network administration and sustainment for strategic and tactical video walls, VTC suites, network hardware, and Multi-Control Units (MCU).
  • Trouble Ticket Management: Take action on trouble tickets within 24 hours of receipt and document 100% of trouble tickets, including details of coordination and troubleshooting actions.
  • Reporting: Report all actions and results from standards on the Weekly Activity Report (WAR) and Monthly Status Report (MSR).
  • Network Hardware and Software Management: Install, configure, and upgrade network hardware and software, ensuring 100% compliance.
  • Vendor Coordination: Coordinate with appropriate vendors for maintenance support, ensuring 100% compliance.
  • Training Development and Delivery: Develop training materials and train on-site personnel in the proper use of VTC-Audio/Visual (A/V) hardware and software, ensuring 100% compliance.
  • VTC and Telephone Conference Management: Schedule, coordinate, and facilitate VTC requests/sessions and telephone conferences, ensuring 100% compliance.
  • Exercise and Contingency Support: Assist with VTC setup for all exercise and contingency support, ensuring 100% compliance.
  • Global Video Services Support: Provide Global Video Services support to the 403rd Army Field Support Brigade (AFSB) personnel, including creating GVS accounts and rooms, and connecting between GVS and VTC suites, ensuring 100% compliance.
  • Site Surveys and Documentation: Conduct site surveys, assess, and document current site configurations and user requirements, with a pass or fail compliance.
  • Cost-Saving Recommendations: Recommend cost-saving technical solutions and include a summary in the MSR, ensuring 100% compliance.
  • Work Prioritization: Receive priorities of work from the 403rd S6 government representative identified by the COR, with a pass or fail compliance.
  • IT Service Desk Support: Conduct all Task 2 IT Service Desk Support position duties when primary Unified Capabilities Support duties are concluded, with a pass or fail compliance.


  • Job Requirements

    Skills / Qualifications
  • Must possess a SECRET clearance
  • Bachelor's degree in computer science or a closely related field. Maybe substituted with 4 continuous years performing unified capabilities tasks.
  • Candidate must have a minimum of 4years of experience with 2 of the last 4 years performing unified capabilities tasks.
  • Must possess at time of start a minimum a DoD 8570.01-M/DoD 8140 IAT Level II certification and/or Cisco Certified Network Associate (CCNA).
  • Experience administering or designing UC systems including Unified Communications Manager.

  • Additional Items
  • Must be able to lift up to 50lbs.

  • Some travel between primary agency site and geographically separated locations may be required to perform assigned duties.

    Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment

    Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States

    Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future.

    Telos and its subsidiaries are an Affirmative Action/Equal Opportunity Employer encouraging women, minorities, individuals with disabilities, and veterans to apply.

    Job Type

    Full-Time

    Location

    Pyeongtaek-si, KR (Primary)

    Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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    About Us
    Telos Corporation empowers and protects the world’s most security-conscious organizations with solutions for continuous security assurance of individuals, systems, and information. Telos’ offerings include cybersecurity solutions for IT risk management and information security; cloud security solutions to protect cloud-based assets and enable continuous compliance with industry and government security standards; and enterprise security solutions to ensure that personnel can work and collaborate securely and productively. The company serves military, intelligence and civilian agencies of the federal government, allied nations and commercial organizations around the world.

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    Clearance Level
    Secret