Help Desk Support

Flash Technology Group LLC

Today
Top Secret/SCI
Unspecified
Full Scope Polygraph
IT - Support
San Antonio, TX (On-Site/Office)

Currently interviewing for Help Desk Support, tier I!
Hours: Monday-Friday 2-10pm or 3-11pm.
Must have a current/active TS/SCI with polygraph clearance.
• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
• May coach and provide guidance to less-experienced professionals
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
• Identify, investigate, resolve, and follow-up problems brought to the help desk by users of cloud infrastructure

Training provided!
A+ or Network+ certification to be considered.
High School Diploma or GED and 5 years of experience required OR
BS and no experience.
Mus have customer service experience.
Salary Range: $55,000 to 59,000

Apply to dmagruder@flashtg.com or through our website at www.flashtg.com.

Comprehensive Benefits Package!
Great Referral Bonus Program!

401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
And more!
group id: 10398137

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