Senior Software Engineer

Summary

Senior Software Engineer

Springfield, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace.

We are seeking a skilled Senior Software Engineer with expertise in integrating external systems into the ServiceNow platform using REST/SOAP APIs and middleware technologies. This position requires extensive knowledge of API-driven development, middleware, and full-stack engineering to design, develop, and implement new system integrations with the ServiceNow platform in support of the CMDB. In addition, the existing integrations will need to be reviewed and modernized, too. This position requires hands-on experience configuring ServiceNow modules and developing custom integrations supporting business and IT service management needs.

Responsibilities

• Integrate ServiceNow with external systems using APIs, web services (REST/SOAP), and middleware platforms.
• Collaborate with business analysts and stakeholders to gather requirements and translate them into technical designs.
• Perform system testing and assist users in UAT and post-deployment support.
• Maintain and enhance ServiceNow performance through scripting (JavaScript, Glide Script, etc.), automation, and scheduled jobs.
• Ensure system compliance with security and best practices.
• Document technical solutions and processes clearly and comprehensively.
• Other duties as assigned.

Qualifications

• Bachelor's degree in information systems, Computer Science, or a related field OR
• Associate degree and 6+ years' experience OR
• High school diploma or GED and 8+ years' experience in a related field
  • Experience with Tier 1-4 Service Desk
  • SA experience with building unclassified, integrating, testing, and deploying on classified environments on multiple security domains
  • SA experience with integration and deployment of multiple baselines to support internal and Test Organization (IV&V) testing, resolving DRs (Pri 1 and 2), and incorporating fixes in a quick and timely manner
• 3+ years of hands-on experience with ServiceNow ITSM modules
• ITIL Foundation or Intermediate certification,
• ServiceNow Certified System Administrator (CSA)
• Security+
• Active TS/SCI Clearance

Knowledge, Skills, and Abilities:

• Strong understanding of ServiceNow platform capabilities, architecture, and best practices.
• Proficiency in JavaScript, REST/SOAP integrations, and JSON/XML data formats.
• Experience with ITSM, ITOM, or ITBM modules.
• Knowledge of Agile and DevOps practices.
• Experience with ServiceNow Flow Designer and Integration Hub.
• Familiarity with LDAP, SSO, SAML, and other identity management systems.
• Exposure to CMDB, Discovery, and Event Management.
• Strong problem-solving and communication skills.
• Experience with automated testing tools like ATF is a bonus
• Excellent communication, facilitation, and documentation skills
• Ability to work independently and yet be effective within a team setting
• Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Excellent skills in Microsoft Word, Excel, and other Office applications
• Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.
• Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
• Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.



We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.



Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.



Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.



Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News- https://chenegamios.com/news/



Tips from your Talent Acquisition Team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#Chenega Agile Real Time Solutions, LLC