Junior ServiceNow Implementation Specialist

Overview

LMI is seeking a skilled Junior ServiceNow Implementation Specialist for a Federal DoD client. This is a fully remote position. A successful ServiceNow Implementation Specialist will demonstrate competency in ServiceNow, requirements analysis, critical thinking, and business growth while upholding the highest standard of ethical behavior.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

Responsibilities

Responsibilities:

• Deliver the full implementation life cycle to support the deployment of ServiceNow modules into complex client environments
• Work with Agile teams and methodologies in a virtual environment.
• Develop a good understanding of the customer's ServiceNow business needs.
• Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow
• Provide technical expertise on all technical questions related to assigned implementation on the ServiceNow platform.
• Implement ServiceNow modules for multiple customers.
• Implement configurations and customizations for multiple customers.
• Create and manage business rules, UI actions, workflows, reports, dashboards, and user portals.
• Develop and execute Quality Assurance testing for client ServiceNow solutions

Qualifications

Required Experience

• This position requires Five (5) or more years' work experience.
• Two (2) or more years' experience in the administration, configuration, or implementation of the ServiceNow platform or applications.
• Demonstrated experience in implementation and deployment of ServiceNow modules using Agile DevSecOps techniques in a client environment
• Demonstrated experience with ServiceNow platform capabilities in a client environment
• Experience in ServiceNow application implementation and deployment
• Active Secret Clearance - note that only US Citizens can obtain a clearance
• Some travel may be required within CONUS only
• Undergraduate degree required. Degree in engineering, finance, economics, operations research, mathematics, or a related discipline preferred.

Desired Experience

• Demonstrated experience in configuring and customizing ServiceNow Service Portal pages and Workspaces
• ServiceNow certifications

Target Salary Range- $74,892-$128,044

Disclaimer:

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

EEO Statement

LMI is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.