Today
Secret
Unspecified
Unspecified
Trainer/Instructor
Suffolk, VA (On-Site/Office)
Position Description
Serco is seeking a Military Trainer - Knowledge Management Analyst to join our team in Suffolk, VA, supporting the Joint Staff J7 Deputy Director Joint Training (DDJT), Plans and Operations Division (POD). In this role, you will manage knowledge and information flows, support joint training synchronization, and deliver effective knowledge management (KM) solutions that enable training excellence and operational coordination across DDJT activities. This position requires proactive engagement with senior military and government personnel and provides high-visibility support to planning and training initiatives across the Joint Staff.
In this role, you will:
Qualifications
Qualifications
One of the following education and experience combinations:
To be successful in this role, you will have:
Additional desired experience and skills:
If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Serco is seeking a Military Trainer - Knowledge Management Analyst to join our team in Suffolk, VA, supporting the Joint Staff J7 Deputy Director Joint Training (DDJT), Plans and Operations Division (POD). In this role, you will manage knowledge and information flows, support joint training synchronization, and deliver effective knowledge management (KM) solutions that enable training excellence and operational coordination across DDJT activities. This position requires proactive engagement with senior military and government personnel and provides high-visibility support to planning and training initiatives across the Joint Staff.
In this role, you will:
- Manage the Out-of-Cycle Requirements process for emerging joint training support.
- Oversee development and distribution of Joint Event Training Handbooks.
- Support planning and execution of Joint Training Synchronization Conferences.
- Provide data analysis, reporting, and operational liaison support.
- Maintain shared drives, library systems, and SharePoint portals for document control and knowledge sharing.
- Write weekly activity reports and coordinate inputs from stakeholders.
- Deliver desk-side training and support for KM practices and software use.
- Optimize use of SharePoint and Microsoft Office tools for workflow and collaboration.
- Evaluate and recommend improvements to KM processes and implement solutions with minimal technical overhead.
Qualifications
Qualifications
One of the following education and experience combinations:
- High school diploma or GED with at least 7 years of professional experience; or
- Bachelor's degree with at least 3 years of professional experience; or
- Master's degree with at least 1 year of professional experience.
- At least 2 years of experience in Microsoft SharePoint environments.
- Active U.S. DoD Secret security clearance.
- Ability to obtain a valid U.S. Passport.
- Willing and able to travel CONUS and OCONUS (up to 10%).
- Able to work on-site in Suffolk, Virginia.
- Comfortable working with minimal supervision in dynamic environments.
- Skilled in facilitating group sessions, seminars, or training workshops.
- Experienced in engaging with senior military, government, and contractor personnel.
To be successful in this role, you will have:
- Strong organizational and communication skills.
- Ability to lead knowledge management practices and support user training.
- Familiarity with data organization, KM strategy, and information analysis.
Additional desired experience and skills:
- Military background as a commissioned or non-commissioned officer, or DoD civilian.
- Current TS/SCI clearance.
- Experience with the U.S. Military Joint Training System.
- Prior work in Combatant Command exercises or Joint Staff planning.
- Experience as a SharePoint Administrator or Instructor.
- Skilled in leading and organizing working groups.
If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
group id: 10118317
