Jun 10
Unspecified
Senior Level Career (10+ yrs experience)
IT - Support
FBI, DC (On/Off-Site)
Position Description: IT Infrastructure Management Technical Lead - We are seeking a highly skilled and experienced IT Infrastructure Management Technical Lead to oversee the planning, deployment, and maintenance of enterprise IT infrastructure. This individual will provide both hands-on technical leadership and strategic guidance to ensure our systems are robust, secure, scalable, and aligned with business needs. The ideal candidate is a proactive problem-solver with a deep understanding of network, server, storage, and cloud technologies.
Clearance Requirement: Active Top Secret with eligibility to Special Compartmented Information (SCI)
Requirements
• Support a hybrid environment of commercial, open source, and custom built software and wide range of standard and specialized hardware components.
• Perform systems, network, and software engineering services. Support includes administering, monitoring, and maintaining the health of the systems, compliance management (including accreditation support) harnessing historical and real-time data to provide insights for planning and design, administering stand-alone systems and networks, and managing incident response deployment hardware kits.
• Support the team that may be required to work flexible scheduling and extended hours. Team members may be required to work non-standard hours, weekends, or holidays to respond and resolve critical incidents.
· Lead IT Infrastructure Operations:
§ Manage and oversee day-to-day infrastructure operations including servers, storage, networking, virtualization, and cloud environments.
· Technical Leadership & Strategy:
§ Serve as the senior technical authority for infrastructure decisions, providing guidance to engineers and collaborating with IT leadership on long-term strategy.
· System Design & Implementation:
§ Design and implement scalable and secure infrastructure solutions in on-premises, cloud, or hybrid environments.
· Monitoring & Incident Management:
§ Ensure 24/7 infrastructure monitoring, performance optimization, and timely resolution of incidents or outages.
· Security & Compliance:
§ Implement and enforce infrastructure security standards, working closely with cybersecurity teams to maintain compliance (e.g., ISO 27001, SOC 2, HIPAA).
· Disaster Recovery & High Availability:
§ Develop, test, and maintain disaster recovery and business continuity plans for critical systems.
· Vendor & Stakeholder Management:
§ Manage relationships with technology vendors, service providers, and internal stakeholders to deliver reliable and cost-effective solutions.
· Team Mentorship:
§ Mentor junior engineers, provide code and architecture reviews, and foster a culture of knowledge sharing and operational excellence.
· Documentation & Reporting:
§ Maintain accurate infrastructure documentation and provide regular reporting on system health, capacity, and availability metrics.
Required Skills:
· Active top-secret clearance.
· 13+ years of relevant technical experience and Master's degree in relevant field
· Experience with unclassified, secret, top secret/sensitive compartmented information networks.
· Technical Expertise:
• Strong knowledge of virtualization (VMware, Hyper-V).
• Deep experience with Windows Server and/or Linux administration.
• Proficient in networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN).
• Experience managing storage systems (SAN, NAS, cloud storage).
• Hands-on experience with cloud platforms (AWS, Azure, or GCP).
• Proficiency with monitoring tools (e.g., Nagios, Zabbix, Datadog, SolarWinds).
• Infrastructure scripting/automation (e.g., PowerShell, Bash, Python, Ansible)
Process & Operations:
• Experience with ITIL practices and service management.
• Strong understanding of backup strategies and disaster recovery planning.
• Excellent troubleshooting and root-cause analysis skills.
· Experience with DevSecOps culture and Agile development processes.
· Excellent communication, collaboration, and problem-solving skills.
· Demonstrated ability to lead by example and inspire team growth.
· Some domestic or internal travel may be required.
Preferred Skills
· Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator, Google Cloud Associate).
· Networking certifications (e.g., CCNA, CompTIA Network+).
· Security certifications (e.g., CompTIA Security+, CISSP).
· Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
· Experience with containerization technologies (Docker, Kubernetes).
· Familiarity with identity and access management (IAM, SSO, MFA solutions).
· Exposure to DevOps tools and practices (CI/CD, Jenkins, GitOps).
Clearance Requirement: Active Top Secret with eligibility to Special Compartmented Information (SCI)
Requirements
• Support a hybrid environment of commercial, open source, and custom built software and wide range of standard and specialized hardware components.
• Perform systems, network, and software engineering services. Support includes administering, monitoring, and maintaining the health of the systems, compliance management (including accreditation support) harnessing historical and real-time data to provide insights for planning and design, administering stand-alone systems and networks, and managing incident response deployment hardware kits.
• Support the team that may be required to work flexible scheduling and extended hours. Team members may be required to work non-standard hours, weekends, or holidays to respond and resolve critical incidents.
· Lead IT Infrastructure Operations:
§ Manage and oversee day-to-day infrastructure operations including servers, storage, networking, virtualization, and cloud environments.
· Technical Leadership & Strategy:
§ Serve as the senior technical authority for infrastructure decisions, providing guidance to engineers and collaborating with IT leadership on long-term strategy.
· System Design & Implementation:
§ Design and implement scalable and secure infrastructure solutions in on-premises, cloud, or hybrid environments.
· Monitoring & Incident Management:
§ Ensure 24/7 infrastructure monitoring, performance optimization, and timely resolution of incidents or outages.
· Security & Compliance:
§ Implement and enforce infrastructure security standards, working closely with cybersecurity teams to maintain compliance (e.g., ISO 27001, SOC 2, HIPAA).
· Disaster Recovery & High Availability:
§ Develop, test, and maintain disaster recovery and business continuity plans for critical systems.
· Vendor & Stakeholder Management:
§ Manage relationships with technology vendors, service providers, and internal stakeholders to deliver reliable and cost-effective solutions.
· Team Mentorship:
§ Mentor junior engineers, provide code and architecture reviews, and foster a culture of knowledge sharing and operational excellence.
· Documentation & Reporting:
§ Maintain accurate infrastructure documentation and provide regular reporting on system health, capacity, and availability metrics.
Required Skills:
· Active top-secret clearance.
· 13+ years of relevant technical experience and Master's degree in relevant field
· Experience with unclassified, secret, top secret/sensitive compartmented information networks.
· Technical Expertise:
• Strong knowledge of virtualization (VMware, Hyper-V).
• Deep experience with Windows Server and/or Linux administration.
• Proficient in networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN).
• Experience managing storage systems (SAN, NAS, cloud storage).
• Hands-on experience with cloud platforms (AWS, Azure, or GCP).
• Proficiency with monitoring tools (e.g., Nagios, Zabbix, Datadog, SolarWinds).
• Infrastructure scripting/automation (e.g., PowerShell, Bash, Python, Ansible)
Process & Operations:
• Experience with ITIL practices and service management.
• Strong understanding of backup strategies and disaster recovery planning.
• Excellent troubleshooting and root-cause analysis skills.
· Experience with DevSecOps culture and Agile development processes.
· Excellent communication, collaboration, and problem-solving skills.
· Demonstrated ability to lead by example and inspire team growth.
· Some domestic or internal travel may be required.
Preferred Skills
· Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator, Google Cloud Associate).
· Networking certifications (e.g., CCNA, CompTIA Network+).
· Security certifications (e.g., CompTIA Security+, CISSP).
· Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
· Experience with containerization technologies (Docker, Kubernetes).
· Familiarity with identity and access management (IAM, SSO, MFA solutions).
· Exposure to DevOps tools and practices (CI/CD, Jenkins, GitOps).
group id: 90678282
