Senior IT Specialist

Graham Technologies is seeking a Senior IT Specialist will support SharePoint operations and development in a fast-paced, mission-critical environment. The role demands collaboration with SharePoint administrators, content managers, infrastructure teams, and end users to deliver efficient solutions and responsive support.

Location: DC Area

Key Responsibilities:

• Collaborate with SharePoint Administrators, Content Managers, and business users to address content management needs, troubleshoot site issues, and implement solutions.
• Gather and document requirements through direct client engagement to support enhancements, maintenance, development, and system testing.
• Design, create, and enhance SharePoint sites, pages, libraries, lists, and web parts, ensuring compliance with internal development standards and policies.
• Conduct SharePoint 2013 and 2019 training for users at various levels (beginner to advanced), and provide ongoing support for content owners and administrators.
• Offer Tier 2/Tier 3 support for SharePoint 2013/2019 and SharePoint Online, including issue resolution, ticket tracking, and status reporting using web-based tools.
• Act as a key contributor to project-based initiatives, providing SharePoint-related development or configuration for specific functional objectives.
• Collaborate with infrastructure teams for issue resolution and solution implementation as needed.
• Maintain and update technical documentation, user guides, and knowledge bases related to SharePoint operations and support procedures.
• Regularly release product news flashes that highlight key Microsoft product updates or changes affecting operations.
• Ensure complete visibility and accountability of support issues through timely updates to the tracking system.

`Required Skills:

• Must possess active DoD Top Secret clearance and be able to obtain and maintain SCI eligibility.
• 5+ years of experience in web, database, and application design, development, and implementation of complex systems.
• At least 2 years of hands-on experience with SharePoint 2013/2019.
• Experience with Tier 2/Tier 3 support for SharePoint platforms, including SharePoint Online.
• Proficiency in building SharePoint applications using custom Web Parts, master pages, features, site definitions, and solution packaging and deployment.
• Intermediate skills in out-of-the-box web part customization.
• Strong collaboration skills for resolving technical SharePoint issues across functional teams.
• BS/BA in Information Systems, Engineering, Computer Science, or a related field.
• Excellent communication and presentation

Preferred Skills:

• Prior experience working in federal government environments.
• Experience delivering SharePoint training to end users or administrators.
• Preferred certifications include:
  • MCSD: SharePoint Applications
  • MCSE: SharePoint
  • MCIPT: SharePoint Administrator 2013/2019
  • MCTS: Microsoft SharePoint 2013/2019 (Application Development or Configuring)
• Knowledge of SharePoint Designer 2013/2019 and/or Visual Studio.

Compensation:

At Graham Technologies, we believe in treating everyone with fairness and respect. Our compensation package is designed to ensure fair pay for work, reflecting our commitment to integrity.

Many IT companies offer similar services, but what truly sets us apart is our people! We care deeply about our employees and consistently show our appreciation-not just for the final outcomes, but also for the effort and dedication shown every step of the way. Additionally, our generous benefits package supports our team members in living fulfilling and prosperous lives.

Here are just a few highlights of what we offer:

• Four Weeks of Accrued PTO in the First Year
• Eleven Paid Federal Holidays
• Comprehensive Health, Dental, Vision, and Life Insurance
• 401(k) Plan with Annual Employer Contributions
• Flexible Schedules
• Reimbursements for Continued Education and Training

Why Graham Technologies?

Our core values define who we are:

• Value our Customers
• Care about our Employees
• Passionate about Innovation
• Believe in a Strong Work Ethic
• Rely on Teamwork
• Integrity Matters

Founded in 2007, GTech is a consulting services firm passionate about delivering tailored solutions that meet our clients' needs and maximize the value of their investments. We achieve this by providing top-notch professionals across the IT industry. Our team embodies integrity, commitment, and reliability, which are at the heart of everything we do.

We are also dedicated to fostering a culture of support for our employees-the lifeblood of our business. At Graham Technologies, we've built a family-oriented environment where team members are encouraged to maintain a healthy work-life balance, pursue their passions, and grow professionally through flexible schedules, continued education, and a strong sense of community.