Today
Public Trust
Unspecified
Unspecified
washington dc, DC (On-Site/Office)
Come make your mark with Watermark!
🎖 FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.
🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're intimately familiar with DOD security programs and mission requirements.
OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do.
💲 COMPETITIVE BENEFITS PACKAGE to address our employees' physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan. At Watermark, our people come first!
In this role you will...
Experience Requirements:
Education Requirements:
Security Clearance Requirements:
Other Requirements:
This position is contingent on funding.***
The anticipated compensation range for this position i s $85,000- $110,000. Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories. Central to Watermark's employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation.)
Watermark Risk Management International, LLC is an equal opportunity and affirmative action employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
🎖 FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.
🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're intimately familiar with DOD security programs and mission requirements.
OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do.
💲 COMPETITIVE BENEFITS PACKAGE to address our employees' physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan. At Watermark, our people come first!
In this role you will...
- Complete work items in the EOUSA/USAO account management platform (USAidgov/SailPoint Identity) to include: Create, Change, Replace PIV cards.
- Conduct sponsorship duties in USAccess to include: New sponsorships; Card renewals; Card reprints; Reissues (re-enrollments); Central print/local print settings ; Shipping info updates; Card terminations; Destroy card Sub Agency Transfers (SAT).
- Complete PIV card appointments and manage the Assured Identity scheduler using USAccess credentialing equipment.
- Resupplying and re-calibrating the PIV card printer.
- Perform inquiries and data validation in databases such as JSTARS, IamDOJ, and USAccess to verify PIV card info.
- Manage the EOUSA HSPD-12 Help Desk mailbox and provide responses to all PIV card inquiries.
- Provide weekly statistics to the Program Manager on USAidgov requests, USAccess card actions, PIV card appointments, Help Desk inquires and any
- other tasks.
- Perform other tasks as needed or requested such as USAccess Role Assignment, USAccess Site Management, USAccess Report viewing, Credential inventory operator, and other special tasks assigned by the Program manager.
- Communicate with other SEMS staffs and other DOJ components on PIV card issues
Experience Requirements:
- 2 years of experience or if no bachelor's degree, 6 years' experience operating a help desk responsible for the identification, prioritization, and resolution of reported issues. Ensuring all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. Extensive knowledge of Personal Identification Verification (PIV) sponsoring, registration, and authentication.
Education Requirements:
- Bachelor's degree or equivalent
Security Clearance Requirements:
- A Public Trust clearance is required
Other Requirements:
- May be required to move equipment/files weighing up to 50 pounds
- Requires ability to consistently perform repetitive tasks including filing and scanning
- May require sedentary work at least 50% of the time
- Reports to a physical location which occasionally requires the ability to traverse between buildings
- Ability to manage stress with a high degree of maturity/professionalism
- Demonstrated critical thinking and leadership skills and the ability to work well with others
- Effective verbal and written communication skills
- Other duties as assigned
This position is contingent on funding.***
The anticipated compensation range for this position i s $85,000- $110,000. Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories. Central to Watermark's employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation.)
Watermark Risk Management International, LLC is an equal opportunity and affirmative action employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
group id: 10468656
