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Systems Administrator (Personal/Mobile IT Devices)

D2 Consulting

Today
Top Secret/SCI
Unspecified
Polygraph
IT - Hardware
Springfield, VA (On-Site/Office)

**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**

At D2 Consulting, we're not just delivering IT solutions - we're supporting national security. Join our mission-driven team where your work will directly impact critical intelligence operations, safeguarding today and preparing for a smarter tomorrow.

We're seeking a TS/SCI-cleared Systems Administrator to support our intelligence customer in Springfield, VA. If you're ready to apply your technical skills in a high-impact environment, we want to hear from you.
What You'll Do: How You'll Make an Impact

As a Systems Administrator focused on Mobile/Personal IT Devices (PITD), you'll support the User-Facing and Data Center Services (UDS) mission by delivering real-time, mobile communication solutions. Your work will support Continuity of Operations, First Response, Crisis Support, and global mission-critical activities - both CONUS and OCONUS.

You'll work hands-on with a range of devices including:
  • Laptops, Tablets, iPads
  • Mobile Thin Clients, Smartphones, Flip Phones
  • Secure Wireless Devices, Hot Spots, RSA Tokens
Key Responsibilities

Operations & Sustainment
  • Provide Tier 1 and Tier 2 support for all PITD devices, covering full lifecycle from issuance to decommission.
  • Maintain asset inventory, manage device issuance/return, and support recapitalization efforts.
  • Interact with vendors to support hardware lifecycle and resolve technical issues.

Customer Service & Support
  • Deliver high-quality support to walk-in users at the PITD Store.
  • Respond to customer inquiries, phone calls, and service requests with professionalism and empathy.
  • Resolve technical issues quickly, collaborating across teams to deliver a seamless support experience.

Software & Hardware
  • Image laptops and install specialized software following standardized procedures.
  • Configure smartphones with unclassified email and essential applications.
  • Provision RSA tokens to employees and contractors to ensure secure system access.

Mobile Device Management (MDM)
  • Monitor and manage mobile devices for compliance and functionality.
  • Oversee the AT&T account, ensuring correct features are enabled, minimizing excessive charges and unauthorized use.

Asset Management
  • Accurately process hardware requests and maintain asset records.
  • Track IT assets across their lifecycle, supporting sustainment and end-of-life transitions.

Records Management
  • Maintain organized and accurate documentation of IT assets, user accounts, and security-related records.
What You Bring
  • Security Certification: DoD 8140 - CompTIA Security+ (required)
  • Education/Experience: Bachelor's in Computer Science, Information Systems, Business, or 2+ years of relevant system administration experience
  • Security Clearance: Active TS/SCI with willingness to undergo polygraph

Technical Skills:
  • Solid Windows OS administration experience
  • Familiarity with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
  • Experience with software installation, configuration, and troubleshooting

Soft Skills:
  • Strong problem-solving skills, especially under pressure
  • Detail-oriented with a commitment to accuracy
  • Excellent communication-able to explain technical issues to non-technical users
  • Highly organized and efficient at task prioritization
  • Energetic, professional, and customer-focused demeanor
Why D2 Consulting?

We're not your average tech company. At D2, you'll be part of a close-knit, mission-focused team that values innovation, purpose, and integrity. You'll grow professionally while contributing to national defense and intelligence operations that truly matter.

Ready to make a real-world impact?
Join D2 Consulting and take your career to the next level.

Additional Information
  • All your information will be kept confidential according to appropriate guidelines.
  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $122k-132k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Consulting is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.
group id: 91093945
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About Us
D2 Consulting provides services to the Federal Government focused in the following three area's We leverage D2 Consulting engineering, operations and governance best practices to efficiently and effectively deploy, maintain and continuously improve IT services and solutions. This includes not only engineering solutions such as VDI and providing direct support to operations but also deploying the tools to instrument and maintain Enterprise performance and availability (including ITSM and Enterprise Management Tools). Protect & Secure: This is our cyber security practice, which includes functions like audit and information assurance, as well as the traditional mechanics of securing IT systems and services. We have experience working with the Government to better manage risk to help move the accreditation process along. This is especially true with respect to adapting accreditation controls to a cloud environment.

D2 Consulting Jobs


Job Category
IT - Hardware
Clearance Level
Top Secret/SCI