Business Systems Analyst

Job Description
ECS is seeking a Business Systems Analyst to work in our Redstone Arsenal, AL office. Please Note: This position is contingent upon contract award.

ECS is seeking an experienced Business Systems Analyst to join our Enterprise Security Operations Center (ESOC) team supporting the FBI. As a Business Systems Analyst, you will work closely with stakeholders to analyze and optimize business processes and systems, with a focus on security and risk management. You will use your analytical and problem-solving skills to identify areas for improvement and develop solutions to enhance the efficiency and effectiveness of our security operations.

Key Responsibilities:

• Analyze business processes and systems to identify areas for improvement and opportunities for cost savings
• Work with stakeholders to understand business needs and develop solutions to meet those needs
• Develop and maintain process documentation, including procedures, work instructions, and flowcharts
• Conduct process mapping and analysis to identify areas for improvement and opportunities for automation
• Collaborate with technical teams to develop and implement solutions to optimize business processes and systems
• Conduct cost-benefit analysis and ROI analysis to determine the feasibility of proposed solutions
• Develop and maintain relationships with stakeholders to ensure that business needs are met and that solutions are implemented effectively
• Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of security operations
• Develop and maintain metrics and dashboards to measure the performance of security operations
• Collaborate with the SOC team to develop and implement security procedures and policies

Working Conditions:

• This position will require working in a fast-paced environment with multiple priorities and deadlines
• The Business Systems Analyst will be required to work closely with stakeholders, including security analysts, incident responders, and threat intelligence analysts
• The Business Systems Analyst will be required to maintain a high level of security awareness and be able to identify and mitigate security risks
• The Business Systems Analyst will be required to work in a team environment and be able to communicate effectively with team members and stakeholders.

Required Skills

• Top Secret clearance with the ability to obtain SCI with CI Polygraph
• Bachelor's degree in Business Administration, Computer Science, or related field
• 3-5+ years of experience as a Business Systems Analyst or in a related role
• Experience working in a Security Operations Center (SOC) or similar environment
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Knowledge of business process improvement methodologies, such as Six Sigma or Lean
• Experience with process mapping and analysis tools, such as Visio or Lucidchart
• Familiarity with security procedures and policies, including NIST and ISO 27001
• Strong understanding of business systems and technology, including network security, incident response, and threat intelligence

Desired Skills

• Experience with Agile project management methodologies
• Knowledge of security frameworks and standards, such as NIST Cybersecurity Framework and ISO 27001
• Experience with security information and event management (SIEM) systems
• Familiarity with threat intelligence platforms and tools
• Experience with data analytics and visualization tools, such as Tableau or Power BI
• Strong understanding of cloud security and compliance
• Experience with IT service management (ITSM) tools, such as ServiceNow or BMC Helix

This position offers a unique opportunity to work in a high-security environment, directly supporting national defense and law enforcement initiatives. If you are passionate about securing mission-critical systems and thrive in a fast-paced, high-stakes environment, we encourage you to apply.

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.