Technical Writer & Support Team Lead

Company Overview:

ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service.

Position Summary:

Analytic Services Inc. (ANSER) is seeking an O&MPD Manpower Management Office (MMO) & Information Management and Technology (I&MT) Technical Writer & Support Team Lead to support the O&MPD MMO and I&MT under the Office of the Director of Administration and Management (ODA&M). In this role, you will work with government Subject Matter Expert's (SMEs), creating and modifying manpower management and governance-focused guidebooks, professional instructions, training materials, articles, and publications for the ODA&M MMO. As a task lead, you will have management & supervisory responsibilities to include staff coordination, biannual reviews and performance assessments, time and attendance tracking, and mentorship of junior team members.

Day to Day Responsibilities:

• Create comprehensive documents, visuals, and diagrams, in accordance with both legal and approved DoD, ODA&M, and MMO templates and guidance.
• Evaluate existing content and develop strategies for both MMO program improvement and product refinement.
• Review content of technical and professional written material, in accordance with the DoD Guides and Manuals on written correspondence.
• Evaluate community training needs to plan, create, and implement a training program suitable for the serviced DoD community of practice.
• Plan and execute data gathering efforts, in coordination with MMO staff.
• Evaluate, edit, and prepare content for professional correspondence, projects, packages, the MMO SharePoint, and newsletter content, and other efforts as directed by the MMO.
• Coordinate with MMO team to ensure guidance and materials are in sync.
• Synthesize large amounts of data, identifying common threads and connections to assist in the development of briefing materials for MMO decision making.
• Identify root cause problems and recommend innovative solutions.
• Program Support Team Lead functions as required.
• Other responsibilities and duties as assigned by the MMO and O&MPD Leadership.

Required Qualifications:

• Bachelor's degree.
• 8+ years' experience with technical writing and program operations within DoD
• A minimum of an Interim Top Secret clearance is required at date of hire.
• Recent and relevant experience supporting the MMO Client (Within the past 3 years).
• Experience leading teams of 4-6 Analysts and support staff across diverse subject taskings.
• Knowledge and understanding of the DoD 5110.04-M, "DoD Manual for Written Material" Volumes 1 and 2, DoD Directive 1100.4, "Guidance for Manpower Management", and associated processes and procedures used throughout the Manpower Management program.
• Demonstrated experience as an author, editor and analyst for official documents and written packages (memos, papers, strategies, etc.) with the ability to logically present information.
• Highly proficient with the Microsoft Office Suite of applications, especially Word, Excel, and, SharePoint, Teams, and PowerPoint.

Preferred Qualifications:

• Master's degree
• Strong communication skills and ability to work with the Program Manager and Senior Contract Manager to ensure high levels of staff and client satisfaction and success.
• High level of proficiency of the English language, both written and oral.
• High Emotional Quotient (EQ) with the ability to connect with diverse audiences.
• Strong people skills with the ability to objectively view requirements and evolve operations to maximize efficiencies.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with ANSER, please call 703-416-2000 or e-mail Recruiting@anser.org

ANSER is proud to be an Equal Opportunity Employer. We seek individuals from a broad variety of backgrounds with varying levels of experience who have a desire to do meaningful work. We recruit, employ, train, compensate, and promote regardless of race, color, gender, religion, national origin, ancestry, disability, age, veteran status, sexual orientation, or any other characteristic protected by law.