Documentation And Training Specialist 3

Koniag Emerging Technologies , a Koniag Government Services company, is seeking an experienced Documentation and Training Specialist 3 to support our federal client. The ideal candidate will bring strong technical writing skills, experience in developing training materials, and a thorough understanding of federal agency operations. This position requires a Public Trust Clearance. This position is Hybrid, with some on-site work required.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Position Description:
The Training and Documentation Coordinator will be responsible for developing, maintaining, and delivering comprehensive training programs and documentation for various systems and processes. Principal responsibilities include:

• Developing training curricula and materials for both in-person and virtual delivery
• Creating and maintaining user manuals, standard operating procedures (SOPs), and technical documentation
• Conducting training needs assessments and evaluating training effectiveness
• Coordinating and delivering training sessions to diverse audiences
• Managing a library of training materials and documentation
• Collaborating with subject matter experts to ensure accuracy of materials
• Maintaining training records and tracking completion rates
• Creating quick reference guides and job aids
• Supporting change management initiatives through documentation and training
• Recording and editing training videos and e-learning content
• Gathering feedback and implementing improvements to training programs
• Ensuring documentation meets federal standards and requirements
• Supporting system implementation projects with training and documentation

Education and Experience Required:

• Bachelor's degree in Technical Writing, Education, Communications, or related field
• 5+ years of experience in training and documentation
• Previous experience working with federal agencies
• Demonstrated experience creating technical documentation and training materials

Required Skills and Competencies:

• Excellent written and verbal communication skills
• Strong technical writing abilities with attention to detail
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
• Experience with documentation management systems
• Knowledge of adult learning principles and instructional design
• Ability to translate complex technical information into user-friendly content
• Experience developing e-learning content
• Strong presentation and public speaking skills
• Proficiency in virtual meeting platforms (Teams, Zoom)
• Project management skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Experience with document version control
• Ability to obtain and maintain Public Trust Clearance
• Understanding of federal documentation requirements and standards

Desired Skills and Competencies:

• Experience with e-learning authoring tools (Ex. Articulate, Captivate)
• Knowledge of video editing software
• Familiarity with Department of Interior systems and processes
• Experience with SharePoint administration
• Knowledge of 508 compliance requirements
• Experience with Learning Management Systems (LMS)
• Graphics design skills
• Experience with process mapping tools
• Knowledge of federal training requirements and regulations
• Previous experience with change management initiatives
• Familiarity with Agile methodologies
• Experience conducting remote training sessions
• Knowledge of federal records management requirements
• Certification in training or technical writing.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com .

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352