Today
Secret
Unspecified
25%
Unspecified
IT - Support
Arlington, VA (On-Site/Office)
R-00160979
Description
The Defense & Intelligence Group at Leidos has a career opportunity for a Mobility Communications Lead in support of the Air Force National Capital Region (AFNCR) IT Services program. The AFNCR IT Services program provides support for information systems for the Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. The major support areas are: IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment.
The Mobility Communications Lead will oversee and provide non-secure and secure mobile device capability and support by coordinating with the Mobility Service Manager and key stakeholders withing the AFNCR. We work with the government and provide billing support and processing to the 844th Communications Group, 844th Communications squadron, and the Unit Resource Advisor’s (URA).
Primary Responsibilities:
Basic Qualifications:
Preferred Qualifications:
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $50,700.00 - $91,650.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Description
The Defense & Intelligence Group at Leidos has a career opportunity for a Mobility Communications Lead in support of the Air Force National Capital Region (AFNCR) IT Services program. The AFNCR IT Services program provides support for information systems for the Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. The major support areas are: IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment.
The Mobility Communications Lead will oversee and provide non-secure and secure mobile device capability and support by coordinating with the Mobility Service Manager and key stakeholders withing the AFNCR. We work with the government and provide billing support and processing to the 844th Communications Group, 844th Communications squadron, and the Unit Resource Advisor’s (URA).
Primary Responsibilities:
- Lead and supervise a team responsible for the management, operations, and maintenance of over 1,800 mobile devices within the Pentagon, ensuring seamless support and service delivery.
- Oversee the migration, configuration, and distribution of mobile devices as part of the organization's transition to Microsoft Intune mobile device management (MDM).
- Analyze technical data and user-reported issues to troubleshoot and resolve hardware and software problems on iOS and Android platforms.
- Coordinate with multiple Air Force National Capital Region (AFNCR) offices to address billing inquiries, manage device lifecycles, and support evolving mobile device requirements.
- Provide regular updates to key stakeholders on program progress, risks, and roadblocks, and offer strategic recommendations to meet deliverable deadlines, including Contract Data Requirements Lists (CDRLs).
Basic Qualifications:
- Requires a High School Diploma and a minimum of 5 years of experience, additional years of experience will be accepted in lieu of a degree.
- Active DoD Secret Security Clearance
- Current CompTIA Security+ Certification
- Understanding of Wi-Fi topography and wireless network configurations
- Familiarity with IT service management tools such as ServiceNow and/or Remedy
- Experience with iPhone provisioning and mobile device management
Preferred Qualifications:
- Proficient in various mobile device management (MDM) platforms (Intune, Mobile Iron, Blackberry Unified Endpoint Management).
- Proficient in Apple Business Manager.
- At least one year of experience using DISA Storefront in submitting and managing orders.
- Experience with DoD Mobility Classified Capability and WINDAR devices.
- Experience working in a military command or operations center, particularly an Air Force Communications Focal Point (CFP).
- Knowledge of The Air Force, Pentagon, and/or AFNCR.
- Experience working in the National Capital Region (The Pentagon, Joint Base Andrews (JBA), and Joint Base Anacostia-Bolling (JBAB).
- Strong verbal and written communication skills.
- Comfortable discussing technical information with users and other support personnel.
- Strong problem solving and decision-making skills.
- Ability to work autonomously as well as an integral member of a team
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $50,700.00 - $91,650.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
group id: SCNCAPI2
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