Chief Operating Officer (COO) - (TS/SCI with Poly Required)

GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry.

At GCI, we solve the hard problems. As a Chief Operating Officer, a typical day will include the following duties:

• Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations.
• Maximizing/improving program performance as evidenced by high customer satisfaction and continued successfully meeting KPIs/metrics.
• Predicting, identifying, and minimizing risk areas to the program and implement mitigation plans.
• Ensuring a high level of customer relationships with over 90+ customer entities.
• Working with programs and stakeholders to successfully transition positions to follow-on contracts.
• Performs financial management services and has profit and loss responsibility for all Programs.
• Coordinates marketing, technical, and management efforts to maintain existing customers and to obtain new business.
• Develops and implements strategic and tactical plans related to business development and operations.
• Develops and directs the implementation of operating practices, policies, and procedures.
• Performs day-to-day management responsibilities including direction of personnel, budgets, projects, etc.
• Establishes and manages budgets.
• Supervises and directs the work of assigned staff, including subordinate managers and/or directors.
• Identifies and resolves problems related to Program operations.
• Coaches and develops the team to ensure they are delivering against key business metrics.
• Looks for methods to improve quality, efficiency and productivity, reduce costs, increase profits, or improve control measures.
• Works collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency of the firm and insure excellent client service.
• Provides timely, accurate and complete reports on the operating condition of the company.
• Leads and develop a team across multiple locations and over various functions.
• Motivates and leads a high-performance management team.
• Provides mentoring as a cornerstone to the management career development program. Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
• Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved.
• Work autonomously while ensuring President expectations are readily met and exceeded.
• Fosters a success-oriented, accountable environment within the company.
• Represents the company with customers and business partners.

Required:

● Education :

• Bachelor's degree required
• Master's degree strongly preferred

● Experience : Ten years of experience in customer space with 5+ years working in primary customer space and multiple experiences as an on-site Program Manager

● Skills and Abilities :

• Program Management experience
• Minimum of 10 years of management experience
• In-depth understanding of the industry including risk management, compliance, and regulatory requirements
• In-depth understanding of accounting principles including budgeting, balance sheets, income statements, cash flow, and capital planning management
• Demonstrated strategic leadership ability
• Personal accountability
• Resilience & Adaptability
• Fostering collaboration and teamwork
• Leadership & Leading change
• Growth Strategies
• Profit and Loss (P&L) Management

Desired:

● Capture Management Experience

Salary Range: $212,000 - $270,00

*A candidate must be a US Citizen and requires an active/current TS/SCI with Polygraph clearance.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans