Senior Systems Administrator

Job Description

Why Choose Royce Geo, a GRVTY Company

We're not your typical government contracting company, nor do we want to be. At Royce Geo, a GRVTY Company we live for building durable and long-lasting relationships with our clients, providing exceptional service with a CAN'T QUIT / WON'T QUIT attitude. We are creating a culture of winning, optimism, FUN and caring for the person next to you. If you want to work in a real team environment and share the wealth and satisfaction of providing real value to your customer, then this company may be just for you.

Royce Geo, A GRVTY Company, prides ourselves in our values-first approach. Our values of Accountability, Attitude, Communication, Innovation, and Leadership are integrated into how we approach problems, guide our interactions with others, and create the framework for our culture. We recognize and reward our team members that champion these attributes.We offer a competitive benefit package that is designed to attract and retain exceptional talent. We take care of our team members from multiple facets including health, financial and well-being programs:

• Robust health plan including medical, dental, and vision
• Health Savings Account with company contribution
• Annual Paid Time Off and Paid Holidays
• Paid Parental Leave
• 401k with generous company match
• Training and Development Opportunities
• Award Programs
• Variety of Company Sponsored Events

Your Impact

As a Senior Systems Administrator you will maintain an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems. You will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.

Responsibilities:

• Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Install/load operating system and application software.
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore.
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products.
• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center equipment.
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers.
• Collaborate and contribute to the development, administration, and testing of backup and recovery plans.
• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS.
• Maintain operational, configuration, and other standard operating procedures (SOPs).
• Verify system availability with existing Enterprise tools.
• Provide 24/7 mission essential support with possibility of being recalled, and required to report to work during inclement weather based on mission requirements.
• Core site hours of support are 0530-1800 hours

Required Qualifications:

• Requires TS/SCI Clearance with a Poly
• Bachelor's Degree and 8+ years of relevant experience or an equivalent combination of education and years of experience.
• Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire.
• UNIX, Windows, and/or Storage administration.
• Experience working with incident ticketing and tracking systems such as Security+.
• Ability to respond to after hour calls "provide on-call support."
• Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Must have a valid US passport.
• The employee will need to be able to lift/move/carry equipment as necessary (max 40 pounds).

Desired Qualifications:

• Experience in the imagery intelligence domain a plus.
• Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris systems.
• Knowledge of the Customer's processes and procedures and of the Customer's production systems a plus.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to function as a team member and independently.
• Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain.
• General knowledge of database administration, network administration and possess network configuration management skills.

EEO Statement

Royce Geo, a GRVTY Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.

Anyone requiring reasonable accommodations should email recruiting@grvty.com with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.

About Royce Geo



Established in 2015, Royce Geo has quickly evolved into a well-rounded, diverse, small business tackling some of the most complex issues for our Defense and Intelligence Community clients. We are an award-winning small business firm, providing vital support to our mission partners across four core areas: Geospatial Information Technology, Data Analytics, Intelligence, and Training.



Our team members are highly skilled subject matter experts, who listen and partner with our clients to accomplish the mission. We own the problem and find the solution while upholding the highest standards-to exceed expectations. We take risks and challenge the status quo to deliver innovative and cutting-edge solutions.



Our employee-centric company culture is everything. Even while we grow, our small company mentality continues to exist. We demand inspiration from our leadership, and accountability from all so that we can influence others through our actions. This is Royce Geo.