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ServiceNow Platform Lead \/ Solution Architect 128-002

IC-CAP

Today
Top Secret/SCI
Unspecified
Polygraph
National Capital Region (NCR) (On-Site/Office)

ServiceNow Platform Lead / Solution Architect

Responsible for the secure architecture, configuration, integration, and operational excellence of ServiceNow within DIA's SCIF and classified network environments. Ensures compliance with PWS 4.3, 4.5, and agency-specific security requirements.

Duties may include:
  • Lead the design, implementation, and continuous improvement of ServiceNow platform architecture and integrations (PWS 4.3, 4.5).
  • Develop secure, scalable workflows and modules to meet evolving DIA mission requirements.
  • Oversee platform upgrades, enhancements, and automation, ensuring configuration management and change control are enforced (PWS 4.1.7).
  • Direct Agile/DevSecOps cycles and secure release management in coordination with the PM.
  • Maintain all technical documentation, knowledge management artifacts, and user guidance.
  • Support compliance with all QASP/CDRLs relevant to technical performance and reporting.


Education and Experience:
  • Bachelor's degree in Computer Science, Engineering, or related field.
  • ServiceNow Administrator, Implementation Specialist, or Architect certification.
  • 8+ years' ServiceNow experience (federal/IC/DoD preferred).


Training:
  • ITIL v4 Foundation (preferred).


Security Clearance:

  • Active TS/SCI and the willingness to sit for a polygraph, if needed


IC-CAP provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status.
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About Us
About Us IC-CAP, LLC is dedicated to providing outstanding services to our partners and customers by bringing together talented personnel and providing them with additional skills and training. We are investing in improving analysis through integrating and building tools and training to help analysts discover what is under the surface. Founded in 2014 Certified Women-Owned Small Business (WOSB) HUBZone Certified Headquarters in Pomfret, MD IC-CAP’s Executive Staff has more than 75 years of combined experience in the Department of Defense, Intelligence Community, and Federal Markets. We understand what it takes to be successful and will work closely with our customers and partners in support of their missions. Our Executive Staff is readily available to handle any situation that may arise and will bring our experience and resources to complete the objective.

IC-CAP Jobs


Clearance Level
Top Secret/SCI
Employer
IC-CAP