Today
Secret
Unspecified
Unspecified
Honolulu, HI (On-Site/Office)
TQI Solutions is seeking proactive and visionary leaders to drive impactful solutions for our clients. We prioritize work-life balance, offer excellent benefits, and provide career growth opportunities. Join our dynamic team and make a meaningful impact on maritime operations and training.
TQI Solutions is seeking an End-Device Technician - Junior to support Pearl Harbor Naval Shipyard (PHNSY). In this role, you will develop your skills in end-user device management, including desktops, laptops, mobile devices, and peripherals.
Responsibilities:
• Assist in the installation, configuration, and deployment of new end-user devices, ensuring they meet organizational standards.
• Provide first-line support for hardware and software issues, including troubleshooting and resolving problems related to operating systems, applications, and peripherals.
• Maintain accurate records of hardware inventory, including tracking device assignments and ensuring proper disposal of outdated equipment.
• Respond to helpdesk tickets and user inquiries, providing timely and effective solutions to technical issues.
• Document all support activities, configurations, and resolutions in the ticketing system to maintain comprehensive records.
• Work closely with senior IT staff to assist in larger projects and initiatives, gaining exposure to various aspects of IT operations.
Requirements:
• CompTIA Security+ or equivalent certification; willingness to obtain within the first year of employment.
• High school diploma or equivalent; Associate's degree or IT certification (e.g., CompTIA Security+) preferred.
• 0-2 years of experience in IT support or a related field.
• ServiceNow ticket management experience preferred.
• Basic knowledge of computer hardware and software components.
• Familiarity with operating systems (Windows, macOS, Linux) and mobile platforms (iOS, Android).
• Understanding of networking fundamentals (e.g., TCP/IP, DNS, DHCP).
• Strong problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Customer-focused with a willingness to learn and adapt.
• This position may require occasional night, weekend or holiday support
This position requires the ability to obtain and maintain a U.S. government security clearance. Candidates must be eligible for a background investigation.
TQI Solutions, Inc. is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with staff located in VA, MD, DC, NC, HI, and CA. We provide Mission and Information Technology Support Services to a wide range of DoD clients.
TQI Solutions is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, or veteran status.
Join TQI Solutions and become a valued member of our team, delivering innovative solutions that drive organizational success. Apply today!
TQI Solutions is seeking an End-Device Technician - Junior to support Pearl Harbor Naval Shipyard (PHNSY). In this role, you will develop your skills in end-user device management, including desktops, laptops, mobile devices, and peripherals.
Responsibilities:
• Assist in the installation, configuration, and deployment of new end-user devices, ensuring they meet organizational standards.
• Provide first-line support for hardware and software issues, including troubleshooting and resolving problems related to operating systems, applications, and peripherals.
• Maintain accurate records of hardware inventory, including tracking device assignments and ensuring proper disposal of outdated equipment.
• Respond to helpdesk tickets and user inquiries, providing timely and effective solutions to technical issues.
• Document all support activities, configurations, and resolutions in the ticketing system to maintain comprehensive records.
• Work closely with senior IT staff to assist in larger projects and initiatives, gaining exposure to various aspects of IT operations.
Requirements:
• CompTIA Security+ or equivalent certification; willingness to obtain within the first year of employment.
• High school diploma or equivalent; Associate's degree or IT certification (e.g., CompTIA Security+) preferred.
• 0-2 years of experience in IT support or a related field.
• ServiceNow ticket management experience preferred.
• Basic knowledge of computer hardware and software components.
• Familiarity with operating systems (Windows, macOS, Linux) and mobile platforms (iOS, Android).
• Understanding of networking fundamentals (e.g., TCP/IP, DNS, DHCP).
• Strong problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Customer-focused with a willingness to learn and adapt.
• This position may require occasional night, weekend or holiday support
This position requires the ability to obtain and maintain a U.S. government security clearance. Candidates must be eligible for a background investigation.
TQI Solutions, Inc. is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with staff located in VA, MD, DC, NC, HI, and CA. We provide Mission and Information Technology Support Services to a wide range of DoD clients.
TQI Solutions is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, or veteran status.
Join TQI Solutions and become a valued member of our team, delivering innovative solutions that drive organizational success. Apply today!
group id: 90760590
