Junior Field Service Technician

Tyto Athene is searching for a Junior Field Service Technician to support U.S. Southern Command on the SCITES II Contract in Doral, Florida.

Responsibilities:

• Assists in supporting DAO SOUTHCOM IT operations by performing tasks related to training, transport services, troubleshooting land mobile radio, SATCOM, and logistics
• Participates in warehouse operations, helping with the management and tracking of physical IT assets
• Assists in maintaining personnel security and following USSOUTHCOM policies and procedures
• Supports the U.S. Department of State (DoS) diplomatic pouch system by assisting with deliveries and shipments
• Helps provide special event services and supports logistical requirements
• Assists with country/location-specific services within the USSOUTHCOM Area of Responsibility (AOR)
• Supports coordination of physical security services for IT assets and security logs
• Assist with the installation and setup of IT hardware, software, and communications systems
• Perform basic diagnostics and troubleshooting for end-user systems and network equipment
• Support senior technicians with maintenance, imaging, upgrades, and repairs
• Ensure all assigned equipment is properly maintained , tracked, and accounted for
• Provide on-site user support and training for basic IT functionality
• Maintain detailed records of service activities, incidents, and asset statuses
• Adhere to all safety, security, and operational procedures during field assignments

Qualifications

Required:

• Highschool diploma or equivalent
• 0-3 years of experience in IT support, electronics or field service
• Ability and willingness to travel more than 51% of the time to CONUS and OCONUS location s inclu ding austere environments
• Basic knowledge of computer hardware, operating systems (Windows), and networking concepts
• Ability to follow technical instructions and work independently or under supervision
• Strong work ethic and team- ori ented attitude
• U.S. Pas sport and the ability to obtain deployment s clearances and medical requirements

Desired:

• Associate' s degree in related field
• Familiar ity with ba sic tools, cable management, and IT field deployment practices
• Experience working in a DoD or federal contract environment
• Previous exposure to tactical systems, SATCOM, or ruggedized equipment is a plus
• CompTIA A+ certification
• CompTIA Network+ certification

Clearance:

• Secret clearance required with the ability to obtain a TS/SCI

Certification:

• DoD 8570 Baseline & CE certifications are required for all positions and may vary slightly depending on the skillset required to perform the role
• CompTIA Security+ CE

Location:

• Doral, Florida

Travel:

• Travel may be required based on operational requirements

About Tyto Athene

Compensation:

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and maternity/paternity leave.

Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.

At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?

Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.