SALESFORCE BUSINESS ANALYST AND TESTER

Systems Analyst Senior

Transform technology into opportunity as a Systems Analyst Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Analyst Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Analyst (Business Analyst/Tester) joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities.

HOW A SYSTEMS ANALYST SENIOR WILL MAKE AN IMPACT

• Analyzing, documenting, and communicating system and business processes
• Facilitating and participating in customer-facing meetings for requirements, solicitation discussions and user acceptance testing
• Conducting software presentations and providing technical support to customers
• Documenting business, system, and reporting requirements specifications which includes assumptions, risks, system workflows, error validation messaging, data design, and security impact
• Conducting peer reviews of system documentation which includes requirements, user guides, and email templates
• Verifying completion of requirements with the customer by ensuring expectations are appropriately met
• Understanding requirements and translating them into test solutions in the Salesforce environment.
• Creating Test Scenarios, assisting in defining the acceptance criteria for the requirements, Test Cases/Script, Defect lifecycle management, and other activities involved in the QA lifecycle.
• Conducting peer reviews of test cases.
• Performing functional, automated, regression and smoke testing
• Creating the test data needed for test execution activities.
• Providing additional support and guidance to clients during the user acceptance phase
• Ensuring high-quality deliveries of code through the development and maintenance of test cases, for initial validation of new features as well as for existing features updated due to requirements/environmental changes.
• Working with stakeholders and the project team to prioritize the backlog
• Participating in the product increment planning.
• Participating in daily scrums with the project team for tracking progress in the sprint

WHAT YOU'LL NEED TO SUCCEED:
• Education: Bachelor's degree, preferably in Computer Science, Information Systems, Communications, or Computer Engineering, and/or equivalent experience

• Required Experience:

• 3+ years of experience working with business processes and testing
• 3+ years of experience capturing requirements
• 3+ years of hands-on experience as a Salesforce Business Analyst and/or Salesforce Consultant.
• 3+ or more years of business processes and business analysis experience in a system engineering or software application environment
• Experience with salesforce and/or other Customer Relationship Management (CRM) software application
• Experience working and understanding large, complex Salesforce projects, with proficiency in navigating Salesforce and comprehensive understanding of Salesforce terminology.
• Experience writing functional test cases and performing software quality tests
• Experience working in a Scrum and/or SAFe Agile environment
• Candidate must have lived in the United States at least three (3) out of the last five (5) years

• Preferred Skills:

• Experience working with the Centers for Medicare & Medicaid Services (CMS) and/or health insurance/heath care experience
• Certified SAFe Agilist, SAFe Practitioner or Scrum Master
• 3+ years of experience using JIRA, SharePoint and Confluence
• Strong interpersonal skills to collaborate with customers and internal cross-functional teams
• Superior written and oral communication skills
• Ability to understand and manage customer expectations and software implementation methodology
• Ability to prioritize and work on multiple projects at the same time
• Excellent analytical skills, including the ability to integrate information from multiple sources
• Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority
• Must have the capacity to understand the QA processes and work in the software environment

• Candidate must be able to obtain Public Trust clearance

GDIT IS YOUR PLACE:
• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements