Today
Unspecified
Mid Level Career (5+ yrs experience)
25%
Construction/Facilities
Oklahoma City, OK (On-Site/Office)•Lawton, OK (On-Site/Office)•Harrah, OK (On-Site/Office)
The Account Manager is responsible for the daily oversight, performance, and compliance of a General Services Administration (GSA) facilities maintenance contract. This includes managing client relationships, supervising on-site personnel and subcontractors, ensuring contract deliverables are met, and maintaining operational excellence in accordance with federal regulations, FAR clauses, and agency-specific requirements.
Key Responsibilities:
-Ensure full compliance with the GSA contract, applicable FAR regulations, and task order requirements.
-Maintain documentation and reports required for inspections, audits, and CPARS evaluations.
-Interpret the Statement of Work (SOW) and ensure all deliverables and performance metrics are met.
-Review and implement Quality Control (QC) and Quality Assurance (QA) plans.
-Serve as the primary point of contact for GSA Contracting Officer Representatives
(CO Rs), building managers, and other stakeholders.
-Conduct routine client meetings to review contract performance, address concerns, and discuss improvements.
-Respond promptly to client requests, service tickets, and escalated issues.
-Manage day-to-day operations across all service lines (janitorial, HVAC, electrical, general maintenance, etc.).
-Oversee scheduling, resource allocation, inventory control, and equipment maintenance.
-Collaborate with site supervisors to ensure staffing levels and coverage meet contractual obligations.
-Directly supervise site supervisors, leads, and technicians.
-Conduct performance reviews, provide coaching and disciplinary actions as needed.
-Ensure employee certifications, background checks, and training are current and compliant with GSA requirements.
-Monitor contract budget, labor costs, and material expenses to maintain profitability.
-Review invoices and service call charges for accuracy and timely submission.
-Support the preparation of Requests for Equitable Adjustment (REAs) or modifications when contract changes occur.
-Promote a safety-first culture and ensure compliance with OSHA, EPA, and GSA safety regulations.
-Investigate incidents or near-misses and implement corrective actions.
-Maintain and enforce safety documentation, including JSAs, SDSs, and training logs.
Qualifications:
-Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field, or equivalent work experience.
-Minimum of 5 years of experience managing federal government or large-scale
facilities maintenance contracts.
-In-depth knowledge of GSA contracting procedures, FAR compliance, and federal facilities operations.
-Strong leadership and communication skills.
-Proficiency in CMMS (Computerized Maintenance Management Systems) and Microsoft Office Suite.
Preferred:
-Experience with CPARS evaluation process.
-OSHA 30-hour Certification.
-CFM, FMP, or PMP certification.
-Familiarity with union environments and CBAs
Core Competencies:
-Contractual and Regulatory Compliance
-Client Relationship Management
-Staff Leadership and Development
-Quality Assurance and Service Delivery
-Budget and Cost Controls
-Problem Solving and Conflict Resolution
Key Responsibilities:
-Ensure full compliance with the GSA contract, applicable FAR regulations, and task order requirements.
-Maintain documentation and reports required for inspections, audits, and CPARS evaluations.
-Interpret the Statement of Work (SOW) and ensure all deliverables and performance metrics are met.
-Review and implement Quality Control (QC) and Quality Assurance (QA) plans.
-Serve as the primary point of contact for GSA Contracting Officer Representatives
(CO Rs), building managers, and other stakeholders.
-Conduct routine client meetings to review contract performance, address concerns, and discuss improvements.
-Respond promptly to client requests, service tickets, and escalated issues.
-Manage day-to-day operations across all service lines (janitorial, HVAC, electrical, general maintenance, etc.).
-Oversee scheduling, resource allocation, inventory control, and equipment maintenance.
-Collaborate with site supervisors to ensure staffing levels and coverage meet contractual obligations.
-Directly supervise site supervisors, leads, and technicians.
-Conduct performance reviews, provide coaching and disciplinary actions as needed.
-Ensure employee certifications, background checks, and training are current and compliant with GSA requirements.
-Monitor contract budget, labor costs, and material expenses to maintain profitability.
-Review invoices and service call charges for accuracy and timely submission.
-Support the preparation of Requests for Equitable Adjustment (REAs) or modifications when contract changes occur.
-Promote a safety-first culture and ensure compliance with OSHA, EPA, and GSA safety regulations.
-Investigate incidents or near-misses and implement corrective actions.
-Maintain and enforce safety documentation, including JSAs, SDSs, and training logs.
Qualifications:
-Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field, or equivalent work experience.
-Minimum of 5 years of experience managing federal government or large-scale
facilities maintenance contracts.
-In-depth knowledge of GSA contracting procedures, FAR compliance, and federal facilities operations.
-Strong leadership and communication skills.
-Proficiency in CMMS (Computerized Maintenance Management Systems) and Microsoft Office Suite.
Preferred:
-Experience with CPARS evaluation process.
-OSHA 30-hour Certification.
-CFM, FMP, or PMP certification.
-Familiarity with union environments and CBAs
Core Competencies:
-Contractual and Regulatory Compliance
-Client Relationship Management
-Staff Leadership and Development
-Quality Assurance and Service Delivery
-Budget and Cost Controls
-Problem Solving and Conflict Resolution
group id: 91165881
