Temporary Help Desk Asset Management Support (Potentially evolvi

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CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges.

Job Description

Job Title: Temporary to Hire: Temporary Desktop/ Asset Management role with the intent of evolving into a Computer Operator/ Tier II Help Desk Technician

Location: Richmond, VA (on-site)

Overview

Comptech is currently seeking additional support for desktop and asset management to assist our customer, the Defense Logistics Agency, with an upcoming one-time equipment relocation project.

This 40 hour per week paid temporary position starts in mid-August and continues for the duration of the project - approximately three (3) months. The hourly rate is $15, and this temporary position does not offer standard benefits, health insurance or PTO.

During this temporary assignment the individual will work towards and earn their CompTIA Security + certification ( for which CompTech will reimburse the cost of taking the test) and also be put through for Secret Security Clearance ( handled by CompTech), at which point they will be offered a Computer Operator, Tier II Help Desk Technician position, between $45k - $50k, including benefits package.

Scope of Work for the Temporary Role:

(All work will be performed under the guidance of on-site Technicians)

• Responsible for the day-to-day coordination and administration of tasks, ensuring that quality and productivity standards are maintained while adhering to customer schedules

Disassembly of all IT equipment from the desks

• Monitors, docking stations, zero clients, keyboards, speakers etc.
• All the cables and power supplies and power strips

Assembly

• Install all monitors
• Hook up docking station and/or zero client-connect to the network through desk phone
• Hook up mouse, speakers (if applicable), and keyboard
• Connect phone to network with supplied network cable and connect all necessary cables and cords

Required Qualifications

• Legal right to work in the United State
• Have an ability to get and hold a current National Agency Check with Local Agency Check with Credit Check (NACLC)
• Must have valid state driver's license, personal vehicle and proof of insurance.

*The temporary role will require onsite travel to various locations as needed, using a personal vehicle, to perform system upgrades, maintenance, and support activities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to lift up to 50 pounds. You must also be able to sit, stand for up to 8 hours, reach, and kneel for long periods. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Job Description for Computer Operator role

Location: Richmond, VA (on-site)
Supporting: The Defense Logistics Agency (DLA) **Secret Security Clearance**

Overview

CompTech is seeking a qualified Computer Operator to support the Defense Logistics Agency (DLA). The ideal candidate will assist in the technical operation and testing of fully integrated computer-based systems in a supervised environment. This position requires local travel using personal vehicle, company van, cart or other motorized vehicle.

Scope of Work

Key responsibilities include:

• Ultimate accountability for ensuring customer satisfaction at every level.
• Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
• Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
• Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa.
• Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
• Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership.
• Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
• Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
• Anticipates problems, identifies deviations and acts through resolution.
• Perform other duties as required.

Knowledge, Skills, and Certification Requirements:

• Excellent interpersonal and communication skills
• One (1) year of Help Desk or Deskside Support experience
• DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire
• Security+ CE

Security Clearance Requirements:

• Secret

Equal Employment Opportunity

CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at (937) 228-2667 or email stefanie.wallace@comptech.com. A CompTech associate will respond to your message as soon as reasonably possible.

Equal Employment Opportunity
CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at (937) 228-2667 or email stefanie.wallace@comptech.com. A CompTech associate will respond to your message as soon as reasonably possible.

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