Cloud System Engineer

Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments. Hands-on with the development of scripts across multiple cloud providers to develop an infrastructure as code library. Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of status to management and internal customers. Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers. Provide customer support through chat, email and capacity request ticketing

DevOps experience, Automation Experience, Scripting Experience (Python and Powershell) Experience with Infrastructure as Code (IaC) languages (Terraform or BICEP)