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SEC Account Manager

Fearless

Today
Public Trust
Unspecified
Unspecified
Business - Sales
Washington, DC (On-Site/Office)

Job Requirements

This role is accountable for leading Fearless' delivery and growth within a high-impact digital modernization program for. Serving as both the Program Manager and Account Manager, you will oversee multiple projects and manage client relationships to ensure world-class service delivery, account growth, and mission impact. You will guide delivery teams in developing secure, cloud-based digital services that improve transparency, efficiency, and public access to critical information while building trusted partnerships with senior government stakeholders through collaboration, innovation, and excellence in execution.

The Impact You Will Create:

This project supports the modernization of a large-scale federal disclosure and data management platform. The work involves designing, developing, and maintaining a secure, cloud-based system that improves how information is submitted, processed, and accessed by the public. The team will leverage Agile, DevSecOps, and user-centered design practices to deliver scalable, high-impact digital services that enhance transparency, compliance, and accessibility. Efforts include building modern APIs and web interfaces, implementing Zero Trust security, automating testing and deployments, and driving continuous improvement through cloud-native and AI-enabled solutions.

The Account Manager will use their strong knowledge of the respective component, industry or agency, and project management to build strong relationships with customers, stakeholders, and individual contributors to:

  • Develop strong relationships with clients by building trust to retain them over the long term. Ensure clients receive tailored services and solutions, leading to higher satisfaction and a better client experience. Promptly addressing client concerns and resolving issues helps maintain client satisfaction and prevent churn.
  • Align different departments toward common client goals, fostering a collaborative work environment. Utilizes industry and management skills to boost team morale by ensuring clear expectations and goals for team members and stakeholders.
  • Consistently identify opportunities to sell additional products or services to existing clients, driving revenue growth and increasing our fearless ability to positively impact our customers' missions. By understanding client needs, Account Managers help expand the scope of services provided, leading to increased account value and more significant mission impact. Ensuring high client satisfaction and successfully managing contract renewals helps secure recurring revenue and intense customer satisfaction.
  • Acts as a trusted advisor and strategic partner to senior federal stakeholders, helping them adopt modern, scalable, and AI-enabled technology approaches that improve mission outcomes and operational efficiency.
  • Aligns multiple technical and business teams across a large, complex program to deliver on modernization priorities using Agile, DevSecOps, and human-centered design practices.


Your Responsibilities in This Role:

Delivery of World Class Services & Customer Intimacy
  • Ensure that Fearless positively impacts our customers' missions and the lives of the people they serve by consistently delivering world-class products and services on time and within budget.
  • Cultivate deep relationships with key stakeholders to become a trusted business partner and advisor, guiding adoption of modern, scalable technical solutions that advance agency modernization goals.
  • Lead delivery of secure, cloud-based, user-centered digital services that improve data transparency, efficiency, and public access to critical information.
  • Collaborate across multiple business and IT organizations to align technology priorities, implementation strategies, and sequencing of requirements in a complex stakeholder environment.
  • Apply extensive knowledge of federal agency operations, mission priorities, and technical landscapes to ensure delivery aligns with customer objectives and compliance requirements (e.g., FISMA, NIST, FedRAMP).
  • Leverage expertise in legacy and emerging software development tools, processes, and technologies to support modernization and continuous improvement.
  • Use strategic and synthetic thinking to balance short-term program objectives with long-term modernization goals. Influences:
  • Serves as the primary advocate for technology modernization, helping agency leaders adopt agile, cloud-native, and AI-enabled approaches that drive sustainable impact.
  • Makes themselves invaluable as trusted business advisors that their customers rely on to help them maximize the value customers provide to the people they serve
  • Builds credibility as a subject matter expert within and outside the organization and field.
  • Promotes buy-in among agency stakeholders for initiatives-Motivates staff and other stakeholders to support vision and goals.
  • Serves as an advocate for the agency and team members to advance the organization's strategic direction and goals.
  • Promotes the role of their function and Fearless in achieving the organization's mission, vision, and goals.
  • Advocates for the implementation of evidence-based solutions.

Account Growth & Retention:
  • Nurture, develop, and maintain existing accounts. Leverage existing contracts for up-selling and cross-selling. Actively troubleshoot and resolve issues and expand customer networks.
  • Identify new opportunities for growth through innovation, modernization, and operational excellence, ensuring Fearless remains a strategic partner in achieving long-term agency objectives.
  • Financial Performance:
  • Manages account financial performance in line with top-level revenue, profitability, gross margin targets, operating budget, staffing, and contract burn rates.

Evaluating Business Challenges and Risks:
  • Partners with stakeholders to comprehend current and future challenges, identify needs and opportunities for improvement, and inform stakeholders about current and future threats and liabilities that could jeopardize successful outcomes.

Advising on Solutions:
  • Guides other professionals, managers, and business unit teams in implementing related solutions.
  • Works with business partners to overcome obstacles and implement solutions, providing follow-up and ongoing support to ensure their continued effectiveness.
  • Provides ongoing support and solutions to business unit leaders on the organization's strategic direction.
  • Works with leaders to overcome obstacles to implementing initiatives. Integrates solutions with related organizational processes, systems, and other business or management initiatives.

Team Management:
  • Manages a team of Program Managers, analyzes team data (such as forecasts and progress toward goals), ensures metrics' achievement, allocates resources, manages budgets, and attracts, selects, onboards, develops, coaches, motivates, promotes, and terminates team members.
  • Mentor and develop cross-functional delivery leads (e.g., Technical Lead and Scrum Master) to strengthen leadership capability and ensure seamless delivery execution.

Leadership Development:
  • Develops and builds strong Program Managers through coaching and guidance on program and project management best practices, business and financial acumen, and communication methods.
  • Conducts performance reviews and career planning, removes demotivating factors in the environment, and enhances collective team competencies.


Work Experience

Skills and Qualifications We Require at Fearless:

At Fearless, we seek candidates who blend technical know-how with sharp problem-solving and advisory skills to drive real impact in the communities we serve. Here are the key qualifications for this role.

  • 7 years minimum experience managing an effort of similar scope
  • Ability to obtain and maintain Public Trust clearance
  • Product Delivery certification or equivalent work experience
  • Proven experience with managing Agile Software Development effort
  • Proven experience managing large-scale federal modernization or transformation efforts, preferably involving cloud migration, system integration, and compliance with federal standards (e.g., FISMA, NIST, FedRAMP).
  • Deep understanding of enterprise software development and modern delivery approaches, including Agile, DevSecOps, and human-centered design (HCD).
  • Ability to guide technical teams and government stakeholders through adoption of modern, scalable, and AI-enabled digital solutions that improve efficiency and public access to information.
  • Strong knowledge of emerging technologies (e.g., process automation, AI-enabled development, rapid application frameworks) and how to apply them within secure, compliance-driven environments.
  • Experience managing complex stakeholder environments with multiple business and IT organizations, balancing competing priorities, and building consensus on technology decisions.
  • Familiarity with federal IT governance, acquisition, and program oversight processes, with the ability to translate between mission priorities and technical implementation.
  • Ability to apply project management principles to plan, execute, and close government projects while ensuring timely delivery, budget adherence, and compliance with federal regulations.
  • Ability to manage client budgets, ensuring projects are completed within financial constraints.
  • Understanding of financial statements, ROI calculations, and other financial metrics relevant to client accounts.
  • Ability to monitor and control costs associated with delivering services to clients.
  • Ability to identify potential risks to project success and take proactive measures to mitigate them.


Physical Requirements:
  • Ability to sit for extended periods while working on a computer or during meetings.
  • Must be able to travel occasionally to client sites or company meetings.
  • Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
  • Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).


Benefits

Life at Fearless

We're a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better-for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple?

Being Purple means you:
  • Are valued as a whole person-not just a job title
  • Get matched with work that plays to your strengths and passions
  • Are supported by coaches, not micromanagers
  • Have the autonomy and clarity to make decisions and drive impact
  • Join a community that celebrates equity, curiosity, and innovation
  • Do work that matters-every day

We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work-while making space for what matters to you outside of it.

We're proud to be an equal opportunity employer. At Fearless, we're building a workplace that welcomes and respects everyone-across race, gender, age, religion, identity, background, and ability.

Compensation at Fearless

Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate - is consistently paid fairly based on alignment to the needs and requirements of the role.

The salary range for this position is:

Minimum Salary: $146,437

Salary Midpoint: $194,028

Maximum Salary: $241,620

Hiring Range for Role: $146,437 - $225,000

*For part-time roles, the salary will be pro-rated based on the full-time equivalent salary ranges listed above.

Benefits at Fearless

At Fearless, we take care of our team-because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.

For Full-Time Team Members (Starting Day One):
  • Flexible, life-friendly schedules
  • 100% coverage for our medical HSA plan + HSA contributions
  • Dental & vision covered 100% for you and your dependents
  • Competitive premiums for HMO/PPO and dependent coverage
  • 401(k) with 4% match & immediate vesting
  • Paid Parental Leave and 12 weeks paid FMLA
  • Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
  • Up to 15 days for Jury Duty and Bereavement Leave
  • Education, wellness, and tech allowances
  • Referral bonus: $6K-$12K for each successful referral
  • Pet insurance & discount plans
  • Employee Assistance Program (EAP)
  • Legal support, life insurance, disability coverage


Part-Time & Interns:
  • 8.75 days of safe & sick leave annually
  • Eligible for our 401(k) plan with employer contributions

Reasonable Accommodations

Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech .

So, What's Next?

We've refined our hiring approach to make sure every team member is a great fit for Fearless-and that we're a great fit for you, too. If there's alignment, we'll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

Introductory Interview

You'll connect with a recruiter to:
  • Build rapport and get to know each other
  • Review your experience and skills
  • Talk through salary expectations and role details
  • Set expectations for the rest of the process

Skills + Business Fit Interview

This is where we dig deeper to:
  • Review findings from any technical assessments
  • Walk through situational and values-based questions
  • Explore how your approach aligns with Fearless culture and project needs

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.
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About Us
At Fearless, we have a unique opportunity to change the world. Because we serve the government sector, weโ€™re able to build powerful and scalable technologies that make a real difference in peopleโ€™s lives. We donโ€™t take this responsibility lightly. In fact, we work hard to help our clients think ๐›๐ข๐ ๐ ๐ž๐ซ about how to provide services and experiences in the digital age. Using best-in-class technology and agile and DevOps approaches, weโ€™re modernizing and transforming the experiences of millions of people. We're constantly pushing the envelope so that we donโ€™t just stay ahead of the tech industry: we help drive it forward. ๐–๐ž'๐ฏ๐ž ๐ฆ๐š๐๐ž ๐ข๐ญ ๐จ๐ฎ๐ซ ๐ฆ๐ข๐ฌ๐ฌ๐ข๐จ๐ง ๐ญ๐จ ๐๐จ ๐ฆ๐จ๐ซ๐ž ๐ญ๐ก๐š๐ง ๐ฃ๐ฎ๐ฌ๐ญ ๐›๐ฎ๐ข๐ฅ๐ ๐ฌ๐จ๐Ÿ๐ญ๐ฐ๐š๐ซ๐ž. ๐–๐ž ๐œ๐ซ๐ž๐š๐ญ๐ž ๐ญ๐จ๐จ๐ฅ๐ฌ ๐ญ๐ก๐š๐ญ ๐ž๐ฆ๐ฉ๐จ๐ฐ๐ž๐ซ ๐ฎ๐ฌ๐ž๐ซ๐ฌ ๐š๐ง๐ ๐œ๐ก๐š๐ง๐ ๐ž ๐ฅ๐ข๐ฏ๐ž๐ฌ.

Fearless Jobs


Job Category
Business - Sales
Clearance Level
Public Trust
Employer
Fearless