Knowledge Manager

Knowledge Manager

GDIT has an exciting opportunity to support the Security Assistance Group - Ukraine (SAG-U) as a member of our Enterprise Mission Information Technology Services (EMITS) program supporting U.S. Army Europe and Africa's (USAREUR-AF) mission in Wiesbaden, Germany.

The Knowledge Manager supports enterprise and mission IT operations within the J6 Plans Division (J65) by maintaining internal reporting tools, collaboration portals, and communications systems that enhance situational awareness and mission alignment. This role supports the capture and distribution of information and facilitates effective decision-making through curated dashboards and standardized communication products.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Knowledge Manager at GDIT, you will directly support senior leaders, project teams, and mission stakeholders by ensuring consistent and actionable knowledge sharing. Your products will enhance transparency, productivity, and alignment across a dynamic mission environment.

HOW YOU WILL MAKE AN IMPACT

• Design and manage dashboards, reports, newsletters, and portals using platforms such as Microsoft Power BI, SharePoint, and Teams
• Coordinate with technical leads and PMs to publish accurate, timely updates across recurring reports and communication platforms
• Maintain internal content repositories and ensure the accuracy and relevance of posted information
• Create user-friendly visualizations to support project tracking, lifecycle management, or executive decision-making
• Support lessons learned capture, archiving of deliverables, and transition of knowledge between rotations or teams
• Develop SOPs and templates that streamline the communication of project status, operational metrics, or meeting outcomes

WHAT YOU'LL NEED TO SUCCEED

• Education: High School Diploma/GED with 6 years of experience, Associate's with 4 years, or Bachelor's with 2 years in communications, data analytics, or IT knowledge management
• Experience: 3+ years supporting reporting, dashboard development, or internal knowledge platforms in a DoD or enterprise setting
• Technical Skills: Proficiency in Power BI, SharePoint, Excel, and other dashboarding or reporting tools; Familiarity with Microsoft Teams and structured file-sharing/taxonomy models; Basic understanding of IT project and operations concepts to contextualize reporting
• Clearance: Active DoD Secret clearance required
• Citizenship: U.S. Citizenship required
• ROLE REQUIREMENTS: Ability to synthesize technical and project updates into user-friendly formats; Strong writing and presentation skills; Organizational mindset with attention to process consistency and template development; Familiarity with internal communications practices or knowledge transfer processes
• CERTIFICATIONS: Required: IAT Level II (e.g. Security+ CE); Preferred: Microsoft Power Platform certifications, KM certifications, or ITIL Foundation
• PREFERRED QUALIFICATIONS: Experience supporting Army or coalition operations centers or reporting cycles; Ability to work with cross-functional technical and project teams; Familiarity with theater-level operations and reporting requirements

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

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Work Requirements