Technical Writer/Editor

Client Solution Architects (CSA) is currently seeking an onsite Technical Writer/Editor in Millington, TN.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

How Role will make an impact:

• Develop, edit, and maintain technical documentation that supports IT operations, cybersecurity, and enterprise service delivery, keeping content accurate, consistent, and publication-ready.
• Manage document libraries, templates, versioning, and publishing workflows in SharePoint, maintaining organized, searchable, and controlled documentation.
• Coordinate reviews and collect adjudicated edits with stakeholders using FlankSpeed Teams, supporting timely updates and consistent messaging.
• Create and maintain SOPs, checklists, process guides, and workflow diagrams using the Microsoft Office Suite, including Visio for process flows and Project for schedule-driven documentation efforts.
• Standardize formatting and improve document quality by applying editorial controls, style consistency, and structured document approaches across deliverables.
• Automate repeatable documentation tasks and workflow steps using UiPath (for example, routing for reviews, status updates, and metadata tagging) to reduce manual effort and improve consistency.
• Support documentation-related troubleshooting for publishing workflows and collaboration tools, resolving issues that impact delivery timelines.

Requirements

What you'll need to have to join our award-winning team:

• Clearance: Must possess and maintain an active Secret Clearance.
• 4 years of relevant experience supporting technical writing/editing efforts in an IT environment.
• General experience in IT Supply/Logistics, customer service, production data entry, and computer operations, with the ability to translate technical inputs into clear documentation.
• Collaboration tools: SharePoint, FlankSpeed Teams.
• Automation tools: UiPath.
• Productivity tools: Microsoft Office Suite (Visio/Project).