Job Requirements
Norfolk, VA
Secret Polygraph not specified
Senior Level Career (10+ yrs experience)
Salary not specified
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Job Description
Overview
We are seeking a highly skilled Dell Storage Subject Matter Expert (SME) to join our team in Norfolk, VA. This role provides advanced technical expertise, hands-on engineering, and operational support for Dell storage platforms within a mission-critical environment. The ideal candidate brings deep experience with Dell EMC storage technologies, strong troubleshooting capabilities, and the ability to collaborate with cross-functional teams to ensure high availability, performance, and security of storage systems.
Key Responsibilities
Storage Engineering & Administration
• Architect, deploy, configure, and maintain Dell EMC storage solutions (PowerStore, Unity, Isilon/PowerScale, VNX, Data Domain).
• Manage storage provisioning, zoning, LUN creation, replication, and performance tuning.
• Oversee storage capacity planning, forecasting, and lifecycle management.
• Implement and maintain storage best practices, standards, and documentation.
Operations & Support
• Provide Tier III support for storage-related incidents, outages, and escalations.
• Perform root-cause analysis and develop corrective/preventative action plans.
• Monitor system health, performance, and utilization using Dell tools and dashboards.
• Support backup, recovery, and disaster recovery operations involving Dell storage platforms.
Security & Compliance
• Ensure storage systems comply with DoD cybersecurity requirements and STIGs.
• Support vulnerability remediation, patching, and configuration hardening.
• Maintain strict adherence to data protection and access control policies.
Collaboration & Leadership
• Serve as the primary technical advisor for Dell storage technologies.
• Work closely with network, virtualization, and server teams to support integrated solutions.
• Provide guidance, mentorship, and knowledge transfer to junior engineers and administrators.
• Participate in planning meetings, technical reviews, and architecture discussions.
Required Qualifications
• Active Secret Clearance (must be current).
• 5+ years of hands-on experience with Dell EMC enterprise storage systems.
• Strong understanding of SAN/NAS architectures, Fibre Channel, iSCSI, and storage networking.
• Experience with VMware integration, multipathing, and virtualized storage environments.
• Proficiency with Dell EMC management tools (Unisphere, PowerStore Manager, OneFS).
• Solid understanding of backup/restore technologies and replication strategies.
• Ability to troubleshoot complex storage issues in high-availability environments.
• Strong documentation, communication, and customer service skills.
Preferred Qualifications
• Dell EMC certifications (EMCSA, EMCE, Specialist-level).
• Experience supporting DoD or federal environments.
• Familiarity with DoD cybersecurity frameworks and RMF processes.
• Knowledge of scripting/automation (PowerShell, Python, Ansible).
Work Environment
• This position is 100% onsite in Norfolk, VA.
• Occasional after-hours or on-call support may be required for mission-critical operations.
We are seeking a highly skilled Dell Storage Subject Matter Expert (SME) to join our team in Norfolk, VA. This role provides advanced technical expertise, hands-on engineering, and operational support for Dell storage platforms within a mission-critical environment. The ideal candidate brings deep experience with Dell EMC storage technologies, strong troubleshooting capabilities, and the ability to collaborate with cross-functional teams to ensure high availability, performance, and security of storage systems.
Key Responsibilities
Storage Engineering & Administration
• Architect, deploy, configure, and maintain Dell EMC storage solutions (PowerStore, Unity, Isilon/PowerScale, VNX, Data Domain).
• Manage storage provisioning, zoning, LUN creation, replication, and performance tuning.
• Oversee storage capacity planning, forecasting, and lifecycle management.
• Implement and maintain storage best practices, standards, and documentation.
Operations & Support
• Provide Tier III support for storage-related incidents, outages, and escalations.
• Perform root-cause analysis and develop corrective/preventative action plans.
• Monitor system health, performance, and utilization using Dell tools and dashboards.
• Support backup, recovery, and disaster recovery operations involving Dell storage platforms.
Security & Compliance
• Ensure storage systems comply with DoD cybersecurity requirements and STIGs.
• Support vulnerability remediation, patching, and configuration hardening.
• Maintain strict adherence to data protection and access control policies.
Collaboration & Leadership
• Serve as the primary technical advisor for Dell storage technologies.
• Work closely with network, virtualization, and server teams to support integrated solutions.
• Provide guidance, mentorship, and knowledge transfer to junior engineers and administrators.
• Participate in planning meetings, technical reviews, and architecture discussions.
Required Qualifications
• Active Secret Clearance (must be current).
• 5+ years of hands-on experience with Dell EMC enterprise storage systems.
• Strong understanding of SAN/NAS architectures, Fibre Channel, iSCSI, and storage networking.
• Experience with VMware integration, multipathing, and virtualized storage environments.
• Proficiency with Dell EMC management tools (Unisphere, PowerStore Manager, OneFS).
• Solid understanding of backup/restore technologies and replication strategies.
• Ability to troubleshoot complex storage issues in high-availability environments.
• Strong documentation, communication, and customer service skills.
Preferred Qualifications
• Dell EMC certifications (EMCSA, EMCE, Specialist-level).
• Experience supporting DoD or federal environments.
• Familiarity with DoD cybersecurity frameworks and RMF processes.
• Knowledge of scripting/automation (PowerShell, Python, Ansible).
Work Environment
• This position is 100% onsite in Norfolk, VA.
• Occasional after-hours or on-call support may be required for mission-critical operations.
group id: 91159248
