Job Requirements
Fort Knox, KY
Secret Polygraph Unspecified
Career Level not specified
$95,000 - $102,000
Job Description
Position Title: Cyber Technician (Server Administrator)
Location: Fort Knox, KY
Clearance Type: SECRET
Compensation: $95K-$102K
Responsibilities include (but are not limited to):
Qualifications
Qualifications:
Education and Certifications:
Knowledge and Experience:
Desired Qualifications:
Location: Fort Knox, KY
Clearance Type: SECRET
Compensation: $95K-$102K
Responsibilities include (but are not limited to):
- Respond to AESMP/ITSM trouble tickets and service requests related to server administration, desktop/laptop support, and cybersecurity issues.
- Perform system updates, software installations, STIG compliance, and vulnerability patching on Windows systems and servers.
- Provide touch labor and remote support for end-user devices (desktops, laptops, printers, storage devices) across NIPR/SIPR networks.
- Track, assign, and resolve ITSM work orders; document all materials, time, and system changes within ticketing tools.
- Assist in diagnosing and resolving cyber-related incidents and coordinate with network and application teams as needed.
- Review, draft, and update SOPs, Technical Training Plans (TTPs), and RMF artifacts for submission to the Government for approval.
- Establish repeatable technical procedures to resolve recurring issues and improve security compliance posture.
- Provide guidance to NEC staff, IMOs, and end-users regarding cybersecurity policies and best practices.
- Support system design, planning, and installation for new or existing systems while ensuring proper documentation.
- Recommend system modifications to reduce user problems or mitigate cyber vulnerabilities.
- Prepare daily or weekly progress reports and update ITSM records accordingly.
Qualifications
Qualifications:
Education and Certifications:
- High school diploma required.
- IAT Level II certification (e.g., Security+ CE, CCNA Security, CySA+, etc.)
Knowledge and Experience:
- 3+ years of experience in cybersecurity, systems administration, or network security support
- Proficiency with DoD STIGs, RMF artifacts, and AESMP/ITSM ticketing systems
- Knowledge of NIPR/SIPR systems, remote support tools, and endpoint protection solutions
- Strong analytical, documentation, and communication skills
- Windows client and server administration experience
Desired Qualifications:
- Experience supporting NECs or Army network environments
- Familiarity with ICAN systems, DoD vulnerability management tools (e.g., ACAS, HBSS), and compliance scanning
- Exposure to virtualized environments, Group Policy, and patch deployment tools
- Understanding of enterprise Active Directory structure and permissions management
group id: 10474224
