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Lead Call Center Operator

Bailey Information Technology, LLC

Posted 2 days ago

Job Requirements

Bethesda, MD
Public Trust Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

Lead Call Center Operator - Key Personnel (4 Positions)

NIH CIT Emergency Call Center | Bethesda, MD

Support high-priority emergency communications operations.

Responsibilities:
- Handle escalations
- Support supervisors
- Mentor staff

Requirements:
- 3-5+ years experience
- Emergency ops preferred

Location: On-site Bethesda, MD
Clearance: Tier 2 Public Trust
Schedule: 24/7 shifts
group id: 10501622