Senior Marketing & Product Ownership Specialist

Job Title: Senior Marketing & Product Ownership Specialist
Work Location: Hill AFB, Utah
Duration: Contract to Hire
Education/Experience Required: Bachelor's degree in Marketing, Business Administration, Communications, Information Technology, or a related field; equivalent combination of education and experience will be considered.

Job Description & Responsibilities :
Command Cyber Solutions LLC (CCS) is seeking a Senior Marketing & Product Ownership Specialist to serve as a strategic driver of market penetration, customer engagement, and capture support within the Department of the Air Force, DoW and Federal IT services space. Sitting at the intersection of marketing, product ownership, and business development, this individual will translate complex technical capabilities into compelling narratives that resonate with government decision-makers, program managers, and contracting stakeholders. The ideal candidate brings deep knowledge of the Federal IT landscape, including enterprise data center operations, cybersecurity, cloud/hybrid infrastructure, and IT modernization, and is equally at home crafting a capability statement as building a multi-quarter go-to-market roadmap.

Essential Duties & Responsibilities:

• Develop and execute data-driven market penetration strategies targeting DoW and Federal IT customers, with emphasis on Air Force, AFMC, and Hill AFB accounts.
• Design and produce high-quality marketing collateral including capability statements, one-pagers, marketing slicks, and presentation decks tailored to federal acquisition audiences.
• Develop and maintain standardized talking points, win themes, and value propositions across core service offerings including data center operations, cybersecurity, cloud/hybrid, and IT modernization.
• Build and manage quarterly and annual marketing campaign roadmaps aligned to business development goals and the government fiscal calendar.
• Serve as a primary point of contact for customer engagement activities including industry days, site visits, market surveys, and pre-award interactions with government stakeholders.
• Build and sustain trusted relationships with key government stakeholders including contracting officers, program managers, and CORs across target Air Force, DoW, and Federal Civilian accounts.
• Oversee the customer experience across all engagement touchpoints and proactively identify and recommend improvements to communication, responsiveness, and service delivery.
• Lead and facilitate customer meetings, discuss program goals, and ensure the company understands customer desired outcomes; address and reduce any gaps in service or communication.
• Develop account penetration plans for priority customers and manage engagement history, interaction status, and pipeline data in CRM tools.
• Develop win strategies, discriminators, and plans in coordination with technical and program management leads; contribute to proposal sections and executive summaries.
• Collaborate with technical SMEs to translate complex IT capabilities, including virtualization, RMF/cybersecurity, cloud/hybrid environments, and application onboarding, into clear, benefit-driven messaging for non-technical government audiences.
• Research and analyze market opportunities, competitive intelligence, and data to inform positioning, and differentiation strategy.
• Define and manage product/service roadmaps aligned to government procurement cycles, customer mission priorities, and growth objectives.
• Define and track KPIs for marketing effectiveness, pipeline contribution, and customer engagement outcomes; report progress to leadership regularly.
• Duties are subject to change based on the needs of the customer and business.

Skills & Qualifications :
Knowledge, Skills & Abilities:

• Federal IT Market Expertise (DoD, Air Force, AFMC).
• Marketing Collateral Development and Brand Messaging.
• Customer Engagement and Relationship Management.
• Capture Planning and Proposal Support.
• Go-to-Market Strategy and Roadmap Development.
• Technical Communication and Translating IT Capabilities for Non-Technical Audiences.
• Project Management and Organizational Skills.
• CRM Tools and Pipeline Management (e.g., Salesforce, GovWin IQ).
• Advanced Emotional Intelligence and Empathy in Customer-Facing Interactions.
• Ability to De-Escalate Issues and Drive Collaborative Resolution with Government Customers.
• Goal-Driven Mindset with a Focus on Customer Engagement Outcomes and Long-Term Account Retention.

Education, Certification & Experience Requirements
Education Required:

• Bachelor's degree in Marketing, Business Administration, Communications, Information Technology, or a related field; equivalent combination of education and experience will be considered.
• Must possess Active Secret clearance.

Certifications Required:

• APMP Foundation or Practitioner (Preferred).
• PMP or Agile/Scrum Certification (Preferred).

Experience Required:

• 5+ years of progressive experience in marketing, business development, or customer engagement roles supporting DoD or Federal IT service contractors.
• Demonstrated experience developing marketing collateral, capability statements, and product messaging for federal acquisition audiences.
• Experience building go-to-market strategies for IT services in areas such as data center operations, cloud, cybersecurity, or enterprise infrastructure.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel); experience with design tools such as Adobe Creative Suite or Canva strongly preferred.

For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin Consulting is an EEOC employer.