4378 Program Manager

OVERVIEW:

We are looking for a passionate Program Manager to help deliver high-impact programs that improve how our defense sector client identifies needs, finds the right solutions, and puts them into the hands of users quickly. You'll manage projects from kickoff to delivery, coordinate resources (including our highly experienced Field Experts), and work directly with senior government leaders to ensure results.

You'll help refine and run the structures, processes, and workflows that allow our teams to move from problem to solution efficiently. You will challenge the status quo and find creative opportunities for improvement. One day you might be planning an iterative delivery sprint and the next facilitating a stakeholder workshop. It's fast-paced, meaningful work for someone who thrives on making things happen.

GENERAL DUTIES:

Client Success

• Become a trusted partner for our federal clients as they bring innovative, agile approaches into their missions.
• Help design and stand up operational structures to deliver technology and solutions quickly.
• Anticipate client needs and work with leadership and Field Experts to develop solutions.
• Offer creative, practical ideas for improving how the government operates-across policy, acquisitions, finance, culture, and processes-to make it more agile and innovative.
• Facilitate workshops, write assessments, and turn complex information into clear, actionable recommendations.
• Collect feedback and act on it to continuously improve the client experience.

Program and Project Delivery

• Manage day-to-day delivery for assigned workstreams, producing high quality deliverables and measurable outcomes for your clients.
• Identify and track client outcomes to ensure the client drives outsized value.
• Apply agile principles to plan, execute, and adapt projects based on real-time feedback.
• Identify and help implement automation opportunities to make processes faster and more efficient.
• Coordinate closely with Field Experts to bring the right expertise into projects at the right time.
• Track progress against milestones and communicate updates clearly and frequently to stakeholders.

Operational Improvement

• Capture lessons learned and recommend process improvements.
• Track performance data and user feedback to help refine workflows.
• Support efforts to remove policy, contracting, and operational barriers.

Contract & Resource Management

• Understand and manage contract terms to ensure compliance at all times.
• Understand the PPBE process and federal program budgeting.
• Flag risks early and work with leadership to resolve them quickly.
• Implement solutions that make delivery more efficient and scalable.

REQUIRED QUALIFICATIONS:

• 5+ years of relevant work experience; federal or DoD work preferred
• Comfort with agile project management.
• Experience with government federal budget processes
• Experience managing client-facing projects from start to finish.
• Strong organizational skills and the ability to manage multiple moving parts.
• Comfort working with both technical experts and senior decision-makers.
• The ability to challenge assumptions respectfully and offer better ways forward.
• Clear, confident written and verbal communication skills.
• A track record of problem-solving, working independently, and delivering results.

CLEARANCE:

• Secret clearance minimum