Flexera Engineer

Join Synertex LLC and support mission-critical enterprise operations through advanced IT Asset Management (ITAM), Software Asset Management (SAM), and cloud optimization solutions. We are seeking a highly skilled Flexera Engineer with deep experience implementing, configuring, and maintaining Flexera in complex, secure enterprise environments. This role plays a key part in ensuring software visibility, license compliance, and cost optimization across multi-cloud and hybrid infrastructure.

The selected candidate will serve as a technical SME responsible for designing, operating, and optimizing Flexera-based capabilities while integrating with enterprise IT systems such as ServiceNow and supporting broader systems engineering and governance objectives.

RESPONSIBILITIES:

1. Flexera Platform Engineering & Administration

• Implement, configure, and maintain Flexera ITAM/SAM solutions across enterprise environments.
• Manage discovery tools, inventory data, normalization, and software license reconciliation.
• Maintain system health, performance, and data accuracy within Flexera platforms.
• Support ongoing upgrades, patches, and platform enhancements.

2. Software Asset Management (SAM) & License Optimization

• Perform software license tracking, entitlement management, and compliance reporting.
• Identify optimization opportunities to reduce software spend and eliminate license waste.
• Support audit readiness and compliance reporting for enterprise software vendors.

3. Integration & Automation

• Integrate Flexera with enterprise systems such as ServiceNow and other CMDB/ITSM tools.
• Develop and support automation workflows for data ingestion, reconciliation, and reporting.
• Ensure seamless data flow between discovery tools, CMDBs, and cloud platforms.

4. Cloud & Hybrid Environment Support

• Provide visibility into cloud usage across AWS and Azure environments.
• Support cloud cost allocation, optimization, and governance initiatives.
• Assist in aligning IT asset data with multi-cloud infrastructure environments.

5. Troubleshooting & Support

• Diagnose and resolve issues related to Flexera data ingestion, discovery, normalization, and reporting.
• Provide advanced technical support for integration and platform performance issues.

6. Documentation & Reporting

• Maintain detailed documentation of configurations, processes, and system architecture.
• Produce reports and dashboards supporting IT governance, compliance, and leadership decision-making.

REQUIREMENTS:

• Bachelor's degree + 8–14 years of relevant experience (or equivalent advanced experience)
• Active TS/SCI with Polygraph required
• 5+ years of hands-on experience with Flexera or comparable SAM/ITAM tools
• Experience in enterprise IT asset management, licensing, and compliance frameworks
• Experience supporting cloud environments (AWS/Azure preferred)
• Experience working in complex, regulated, or IC/DoD environments preferred

SKILLS & COMPETENCIES

• Strong hands-on experience with Flexera (FlexNet Manager Suite / Flexera One preferred).
• Deep understanding of Software Asset Management (SAM) and IT Asset Management (ITAM) principles.
• Experience integrating Flexera with ITSM platforms such as ServiceNow.
• Familiarity with cloud environments (AWS and/or Azure) and cost optimization practices.
• Strong analytical skills for license reconciliation, data normalization, and reporting accuracy.
• Ability to operate in secure, mission-driven, enterprise-scale environments.
• Strong communication skills and ability to work across technical and governance stakeholders.