Program Manager

Description

The Program Manager serves as the senior leader responsible for overall execution, performance, and delivery of a government contract supporting federal security operations, protective services, mission support, program administration, and operational readiness requirements. This position provides strategic direction, contract oversight, personnel leadership, stakeholder engagement, risk management, schedule performance, quality assurance, and mission execution across all task areas.

The Program Manager acts as the primary interface between government stakeholders and contractor leadership and is accountable for delivering contractual requirements within cost, schedule, quality, compliance, and performance expectations. The ideal candidate has demonstrated experience managing large federal security programs, leading geographically dispersed teams, supporting classified environments, and applying disciplined program management practices.

Key Responsibilities

• Serve as the primary point of contact for government leadership and Contracting Officer Representatives.
• Provide overall program direction, planning, execution, and control for all contract requirements.
• Ensure performance objectives, quality standards, service level agreements, and contractual deliverables are met.
• Lead strategic planning activities and align staffing, resources, and priorities to mission needs.
• Manage contract performance, including staffing, scheduling, reporting, compliance, subcontractor coordination, and financial oversight.
• Monitor contract requirements, modifications, task orders, deliverables, and performance work statement objectives.
• Lead recruitment, onboarding, training, retention, performance management, employee development, and succession planning activities.
• Manage a diverse workforce that may include security professionals, supervisors, analysts, administrative personnel, and support staff.
• Build and maintain effective relationships with government stakeholders, customer leadership, subcontractors, and internal teams.
• Facilitate recurring program reviews and provide executive-level briefings, updates, and performance reporting.
• Monitor daily operations, mission performance metrics, risk indicators, and operational readiness requirements.
• Develop operational plans, contingency plans, surge support strategies, corrective action plans, and continuous improvement initiatives.
• Monitor program budgets, labor utilization, forecasting, earned value reporting, and financial planning activities.
• Identify operational efficiencies, cost-saving opportunities, and process improvements while maintaining contractual compliance and mission continuity.