user avatar

Knowledge System Specialist - Intermediate

Plateau Software Inc

Posted 1 month ago

Job Requirements

Fayetteville, NC
Secret Polygraph Unspecified
Mid Level Career (5+ yrs experience)
Salary not specified
Join Premium to unlock estimated salaries

Job Description

> 
Knowledge System Specialist - Intermediate


Plateau Software Inc

Knowledge System Specialist - Intermediate




Fayetteville, NC


Description

We are seeking a Knowledge System Specialist to support a critical U.S. Army program in Fayetteville, NC. In this role, you will administer and enhance SharePoint Online and Microsoft 365 collaboration tools to improve information sharing, streamline business processes, and support organizational effectiveness.

Working closely with government stakeholders, you will manage SharePoint sites, organize enterprise content, recommend collaboration solutions, and support users across the organization. Experience with the Microsoft Power Platform is a plus, particularly Power Apps and Power Automate.

This position is onsite at Ft. Bragg.

Responsibilities
  • Administer and maintain SharePoint Online sites, document libraries, lists, permissions, and enterprise content.
  • Develop knowledge management solutions that improve collaboration and information sharing.
  • Partner with stakeholders to gather requirements and recommend Microsoft 365 solutions.
  • Configure SharePoint site structure, navigation, metadata, permissions, and governance.
  • Develop and maintain basic Power Apps and Power Automate workflows to improve business processes.
  • Support migration of legacy content into SharePoint Online and Microsoft 365.
  • Create reports and dashboards using SharePoint or Power BI.
  • Develop user documentation and deliver end-user training.
  • Provide user support, troubleshoot issues, and promote adoption of collaboration tools.
  • Monitor site usage, content quality, and system performance, recommending improvements as needed.
  • Stay current on Microsoft 365 capabilities and recommend enhancements to improve collaboration.



Requirements

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field (or equivalent experience).
  • Five (5) or more years of experience administering SharePoint and Microsoft 365 collaboration environments.
  • Experience supporting SharePoint Online.
  • Understanding of knowledge management, document management, and collaboration best practices.
  • Experience gathering business requirements and working directly with end users.
  • Strong communication, organization, and customer service skills.


Security Requirements
  • Active Secret security clearance.
  • Ability to obtain CompTIA Security+ certification within 180 days of hire, if required.


Preferred Qualifications
  • Experience with Microsoft Power Apps and Power Automate.
  • Experience with Power BI reporting and dashboards.
  • Microsoft 365, SharePoint, or Power Platform certifications.
  • Experience supporting Department of Defense or other federal government customers.


Plateau does not accept unsolicited resumes from third-party recruiters without a signed third-party agreement. Any unsolicited third-party resumes forwarded by recruiters to Plateau or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. 

EOE Statement: 

Plateau is an equal opportunity/affirmative action employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws.

Plateau is committed to providing access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation, please email the Plateau HR Department at hrteam@plateauinc.com  

Plateau is a proud Equal Opportunity Employer! (M/F/Disability/Vets)

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.

Cookies Settings Accept All Cookies

Privacy Preference Center

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

More information
Allow All

Manage Consent Preferences

Targeting Cookies

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Strictly Necessary Cookies

Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Performance Cookies

Clear

checkbox label label

Apply Cancel

Consent Leg.Interest

Switch Label label

Switch Label label

Switch Label label

Reject All Confirm My Choices



group id: 10430343