Job Requirements
Arlington, VA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Job Description: UX Designer / Researcher
Location: Arlington, VA(5 days)
Active DOD Secret Clearance is required
Duration: 12+ Months
Responsibilities
· Plan and conduct user research through interviews, contextual inquiry, observation, usability testing, surveys, and task analysis to understand user needs, behaviors, and pain points.
· Translate research into actionable recommendations, personas/user profiles, journey maps, task flows, usability findings, and prioritized design opportunities.
· Design and improve PeopleSoft HCM experiences using Fluid UI concepts, including homepages, tiles, navigation, responsive pages, search, forms, dashboards, and end-to-end workflows.
· Create wireframes, mockups, prototypes, interaction specifications, and other design artifacts that clearly communicate proposed experiences.
· Work closely with PeopleSoft developers, functional analysts, product owners, testers, and business stakeholders to refine requirements and ensure designs are feasible and implemented as intended.
· Evaluate existing PeopleSoft pages and workflows for usability, consistency, efficiency, and accessibility; recommend improvements that reduce user effort and errors.
· Conduct iterative usability testing of concepts, prototypes, and implemented functionality and incorporate findings into subsequent design iterations.
· Develop and maintain UX standards, reusable patterns, design guidance, research repositories, and supporting documentation across PeopleSoft HCM.
· Apply Section 508, WCAG, keyboard navigation, screen-reader, readability, and other accessibility considerations throughout research and design.
· Use user feedback, analytics, help desk trends, and observed task performance to identify and prioritize high-value UX improvements.
· Participate in Agile/SAFe activities including backlog refinement, design reviews, demonstrations, acceptance discussions, and coordination with release schedules.
· Partner with training, knowledge management, digital adoption, and help desk teams so recurring user issues and support needs inform UX improvements.
· Other duties as assigned.
Requirements
· Must be a U.S. Citizen with an active Secret security clearance.
· Bachelor's degree in Human-Computer Interaction, UX Design, Human Factors, Psychology, Information Systems, Computer Science, Design, or a related field; equivalent experience may be considered.
· 3+ years of hands-on UX design, user research, interaction design, or human-centered design experience supporting enterprise applications or complex digital products.
· Plus is a Hands-on experience with PeopleSoft HCM and PeopleSoft Fluid UI, including enterprise workflows, navigation, pages, transactions, and packaged-application constraints.
· Demonstrated experience conducting interviews, observation, usability testing, task analysis, research synthesis, and communicating actionable findings.
· Strong interaction design skills creating personas/user profiles, journey maps, task flows, wireframes, prototypes, mockups, and design specifications.
· Experience with modern UX design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, or comparable tools.
· Strong communication and facilitation skills, with the ability to explain design rationale and collaborate with technical and non-technical stakeholders.
Desired Skills
· Experience designing or improving PeopleSoft Fluid homepages, tiles, navigation collections, responsive pages, or related PeopleTools user experiences.
· Working knowledge of PeopleTools and technical considerations affecting UX implementation, including page/component structures, configuration, security, and responsive behavior.
· Experience applying human-centered design methods in large-scale HCM, ERP, case management, or other complex enterprise environments.
· Knowledge of Section 508 and WCAG standards and experience incorporating accessibility testing and inclusive design practices.
· Experience using analytics, help desk data, or support trends to identify usability problems and measure UX improvements.
· Experience establishing reusable design patterns, UX standards, research repositories, or governance practices across multiple teams.
· Experience working in Agile, SAFe, or similar delivery environments; familiarity with ADO or similar work-tracking tools is a plus.
· Experience supporting federal or DoD enterprise systems in secured or highly controlled environments is preferred.
· UX, human-centered design, accessibility, or related professional certification is a plus.
Additional Information
· Clearance: Must be a U.S. Citizen with an active Secret security clearance.
· Work Environment: Onsite/Hybrid as required by the contract.
Location: Arlington, VA(5 days)
Active DOD Secret Clearance is required
Duration: 12+ Months
Responsibilities
· Plan and conduct user research through interviews, contextual inquiry, observation, usability testing, surveys, and task analysis to understand user needs, behaviors, and pain points.
· Translate research into actionable recommendations, personas/user profiles, journey maps, task flows, usability findings, and prioritized design opportunities.
· Design and improve PeopleSoft HCM experiences using Fluid UI concepts, including homepages, tiles, navigation, responsive pages, search, forms, dashboards, and end-to-end workflows.
· Create wireframes, mockups, prototypes, interaction specifications, and other design artifacts that clearly communicate proposed experiences.
· Work closely with PeopleSoft developers, functional analysts, product owners, testers, and business stakeholders to refine requirements and ensure designs are feasible and implemented as intended.
· Evaluate existing PeopleSoft pages and workflows for usability, consistency, efficiency, and accessibility; recommend improvements that reduce user effort and errors.
· Conduct iterative usability testing of concepts, prototypes, and implemented functionality and incorporate findings into subsequent design iterations.
· Develop and maintain UX standards, reusable patterns, design guidance, research repositories, and supporting documentation across PeopleSoft HCM.
· Apply Section 508, WCAG, keyboard navigation, screen-reader, readability, and other accessibility considerations throughout research and design.
· Use user feedback, analytics, help desk trends, and observed task performance to identify and prioritize high-value UX improvements.
· Participate in Agile/SAFe activities including backlog refinement, design reviews, demonstrations, acceptance discussions, and coordination with release schedules.
· Partner with training, knowledge management, digital adoption, and help desk teams so recurring user issues and support needs inform UX improvements.
· Other duties as assigned.
Requirements
· Must be a U.S. Citizen with an active Secret security clearance.
· Bachelor's degree in Human-Computer Interaction, UX Design, Human Factors, Psychology, Information Systems, Computer Science, Design, or a related field; equivalent experience may be considered.
· 3+ years of hands-on UX design, user research, interaction design, or human-centered design experience supporting enterprise applications or complex digital products.
· Plus is a Hands-on experience with PeopleSoft HCM and PeopleSoft Fluid UI, including enterprise workflows, navigation, pages, transactions, and packaged-application constraints.
· Demonstrated experience conducting interviews, observation, usability testing, task analysis, research synthesis, and communicating actionable findings.
· Strong interaction design skills creating personas/user profiles, journey maps, task flows, wireframes, prototypes, mockups, and design specifications.
· Experience with modern UX design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, or comparable tools.
· Strong communication and facilitation skills, with the ability to explain design rationale and collaborate with technical and non-technical stakeholders.
Desired Skills
· Experience designing or improving PeopleSoft Fluid homepages, tiles, navigation collections, responsive pages, or related PeopleTools user experiences.
· Working knowledge of PeopleTools and technical considerations affecting UX implementation, including page/component structures, configuration, security, and responsive behavior.
· Experience applying human-centered design methods in large-scale HCM, ERP, case management, or other complex enterprise environments.
· Knowledge of Section 508 and WCAG standards and experience incorporating accessibility testing and inclusive design practices.
· Experience using analytics, help desk data, or support trends to identify usability problems and measure UX improvements.
· Experience establishing reusable design patterns, UX standards, research repositories, or governance practices across multiple teams.
· Experience working in Agile, SAFe, or similar delivery environments; familiarity with ADO or similar work-tracking tools is a plus.
· Experience supporting federal or DoD enterprise systems in secured or highly controlled environments is preferred.
· UX, human-centered design, accessibility, or related professional certification is a plus.
Additional Information
· Clearance: Must be a U.S. Citizen with an active Secret security clearance.
· Work Environment: Onsite/Hybrid as required by the contract.
group id: artech