Job Requirements
Remote Washington, DC
Public Trust Polygraph not specified
Mid Level Career (5+ yrs experience)
$120,000 - $150,000
Job Description
Key Responsibilities:
Network Engineering & Operations:
• Provide Tier 4 network engineering support across an enterprise environment, including LAN/WAN, routing, switching, wireless, SD-WAN, and network security fabric
• Diagnose and resolve complex network incidents and problems
• Execute enterprise network changes and integrations in accordance with ITIL 4 change management practices
• Support the Senior Network Engineer and Network Engineer T4 (Lead) in planning and executing network projects and integrations
• Contribute to 24x7 NOC operations through on-call availability and documented escalation procedures
• Assist in maintaining network stability, performance, and security across a geographically distributed enterprise environment
Cloud & Hybrid Network Support:
• Support integration and operations of on-premises and cloud network infrastructure across AWS commercial, AWS GovCloud, Microsoft Azure Government, and Microsoft 365 environments
• Assist in SD-WAN operations and optimization across CLIENT's geographically distributed enterprise
• Collaborate with infrastructure, platform, and cloud teams to ensure reliable connectivity and performance
• Support network troubleshooting and resolution for cloud-connected services and hybrid environments
Documentation & Knowledge Management:
• Maintain and update network documentation, diagrams, and configurations in the ITSM platform and knowledge base
• Follow and contribute to standard operating procedures for network tasks and escalation paths
• Support cross-training efforts to ensure coverage continuity and team depth
• Contribute to after-action reviews and Sprint Retrospectives with actionable improvement recommendations
Required Qualifications:
Experience:
• Minimum of 4 years of hands-on enterprise network engineering experience
• Demonstrated experience in a Federal or private-sector enterprise environment of comparable scale and complexity
• Proven ability to independently resolve complex network problems at the enterprise level
• Experience supporting hybrid on-premises and cloud network environments
• Experience executing enterprise network changes in accordance with formal change management processes
• An active (unexpired) CCNA certification is required for this position.
Technical Experience :
• Enterprise LAN/WAN architecture and operations
• Routing protocols (BGP, OSPF, EIGRP)
• Switching technologies (VLANs, STP, port aggregation)
• Wireless enterprise networking
• SD-WAN operations and support
• Network security fabric and firewall management
Experience and/or knowledge of the following is highly preferred:
• AWS and Azure cloud networking
• Zero Trust Network Architecture
• Network monitoring and event management tools
• ITSM platforms (e.g., ServiceNow)
• Network automation tools and scripting
Required Certifications (Must be current and unexpired throughout performance):
Cisco Certified Network Associate (CCNA) (required minimum)
CompTIA Network+ or equivalent (required)
Additional preferred certifications:
Cisco Certified Network Professional (CCNP) – Enterprise or Security
AWS Certified Advanced Networking – Specialty
Microsoft Azure Network Engineer Associate (AZ-700)
CompTIA Security+ (or equivalent)
Network Engineering & Operations:
• Provide Tier 4 network engineering support across an enterprise environment, including LAN/WAN, routing, switching, wireless, SD-WAN, and network security fabric
• Diagnose and resolve complex network incidents and problems
• Execute enterprise network changes and integrations in accordance with ITIL 4 change management practices
• Support the Senior Network Engineer and Network Engineer T4 (Lead) in planning and executing network projects and integrations
• Contribute to 24x7 NOC operations through on-call availability and documented escalation procedures
• Assist in maintaining network stability, performance, and security across a geographically distributed enterprise environment
Cloud & Hybrid Network Support:
• Support integration and operations of on-premises and cloud network infrastructure across AWS commercial, AWS GovCloud, Microsoft Azure Government, and Microsoft 365 environments
• Assist in SD-WAN operations and optimization across CLIENT's geographically distributed enterprise
• Collaborate with infrastructure, platform, and cloud teams to ensure reliable connectivity and performance
• Support network troubleshooting and resolution for cloud-connected services and hybrid environments
Documentation & Knowledge Management:
• Maintain and update network documentation, diagrams, and configurations in the ITSM platform and knowledge base
• Follow and contribute to standard operating procedures for network tasks and escalation paths
• Support cross-training efforts to ensure coverage continuity and team depth
• Contribute to after-action reviews and Sprint Retrospectives with actionable improvement recommendations
Required Qualifications:
Experience:
• Minimum of 4 years of hands-on enterprise network engineering experience
• Demonstrated experience in a Federal or private-sector enterprise environment of comparable scale and complexity
• Proven ability to independently resolve complex network problems at the enterprise level
• Experience supporting hybrid on-premises and cloud network environments
• Experience executing enterprise network changes in accordance with formal change management processes
• An active (unexpired) CCNA certification is required for this position.
Technical Experience :
• Enterprise LAN/WAN architecture and operations
• Routing protocols (BGP, OSPF, EIGRP)
• Switching technologies (VLANs, STP, port aggregation)
• Wireless enterprise networking
• SD-WAN operations and support
• Network security fabric and firewall management
Experience and/or knowledge of the following is highly preferred:
• AWS and Azure cloud networking
• Zero Trust Network Architecture
• Network monitoring and event management tools
• ITSM platforms (e.g., ServiceNow)
• Network automation tools and scripting
Required Certifications (Must be current and unexpired throughout performance):
Cisco Certified Network Associate (CCNA) (required minimum)
CompTIA Network+ or equivalent (required)
Additional preferred certifications:
Cisco Certified Network Professional (CCNP) – Enterprise or Security
AWS Certified Advanced Networking – Specialty
Microsoft Azure Network Engineer Associate (AZ-700)
CompTIA Security+ (or equivalent)
group id: 80154283
