Operational Oversight:Supervise 24x7 operations center staff, ensuring effective identification, prioritization, and resolution of operational issues to meet or exceed service level agreements (SLAs) ...
The Ticket Coordinator will perform activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end u...
Responsible for designing, developing, and maintaining detailed resource-loaded schedules for implementation, developmental and operational systems. Works with developmental and operational teams to d...
The Business Support Specialist shall be responsible for providing administrative services to assist in the following:Extensive record keeping, management of documents, scheduling clients for appointm...