Sla Manager Jobs

Responsibilities & Qualifications Overview TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be responsible for managing and reporting on Service...

Senior Information Technology Project Manager (ITSD Manager) Location: DMV (Fully On-site) PRISM is seeking a Senior Information Technology Project Manager (ITSD Manager) to oversee the operat...

We've determined which skillsets are most beneficial for this role. These skills are listed first below as the Must Haves and Nice to Haves our hiring team highly prefers. Below that you'll find the s...

Job Title: Performance Management LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Requi...

SLA Ticket Auditor Columbia, MD Duties & Responsibilities: •Gather, process, and analyze data into information and information into knowledge to support operations and business decisions •Use enterp...

Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This ...

About UsVenatore is a woman-owned small business headquartered in Tampa, Florida, providing mission-driven technology and professional services to federal defense and civilian agencies. We deliver exp...

Job Title: Performance Management AnalystJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Re...

Zachary Piper Solutions is seeking a TechOps/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA. The team is seeking a skilled system administrator to provide...

Senior Network Engineer Location: McLean, VA. Clearance: MUST HAVE AN ACTIVE TS/SCI with Fullscope Polygraph. The individual in this role maintains enterprise network infrastructure to ensure proper ...

MANTECH seeks a motivated, career and customer-oriented Service Design and Engineering Director to join our team in Annapolis Junction, MD.Responsibilities include but are not limited to:Directs and l...

The Systems Administrator, working as an Operations 24x7 Support Technician, is a mission-essential teammate that actively provides tier 2+ Network & Infrastructure AQL/SLA Compliance and support of d...

- Operational Oversight: Supervise 24x7 operations center staff, ensuring effective identification, prioritization, and resolution of operational issues to meet or exceed service level agreements (SL...

MANTECH seeks a motivated, career and customer-oriented Integration Service Delivery Manager (ISDM) to join our team in Herndon, VA. This is a hybrid position. This role acts as the unified operation...

What You Will Do:As an Availability Manager (Level 1), you will support the customer's computer data communications systems by overseeing 24x7 network operations, including event management, incident ...

MANTECH seeks a motivated, career and customer-oriented Service Delivery Manager to join our team in the Washington, DC area.This is a hybrid position that is expected to be on-site at the customer lo...

MUST HAVE TS/SCI W/ FULL-SCOPE POLY CLEARANCE TO BE CONSIDERED Description · Operational Oversight: Supervise 24x7 operations center staff, ensuring effective identification, prioritization, ...

DescriptionJob Title: Help Desk ManagerLocation: Fairfax / Tampa / DalevilleClearance Required: Minimum of a NACIPosition Overview:Plateau GRP is seeking a highly motivated Help Desk Manager to overse...

DescriptionJob Title: Help Desk ManagerLocation: Fairfax / Tampa / DalevilleClearance Required: Minimum of a NACIPosition Overview:Plateau GRP is seeking a highly motivated Help Desk Manager to overse...