Tier 3 Engineer

Certification

• Security+ Certification or other DOD 8570 IAT Level II Certification

Tier III Engineer - Role Overview

Tier III Engineer will provide system and network optimization design, implementation, testing, and maintenance support for the EVS Program. Responsibilities include:

• Resolving escalated network and security support issues (Tier 3)
• Conducting network assessments, identifying vulnerabilities, and recommending/developing solutions
• Leading development of network documentation, diagrams, and standard operating procedures
• Creating and maintaining Engineering Implementation Plans (EIPs)
• Collaborating with cross-functional teams to plan and execute network upgrades, migrations, and deployments
• Monitoring, capacity planning, backup, and recovery of network equipment
• Providing testing support for setup, installation, and transition to operations of service infrastructure devices, NMS, and tools
• Supporting administration, patching, configuration, and sustainment activities for JITC lab components hosted at DISA Ft. Meade
• Reviewing ACAS scanning and findings reports
• Providing engineering support to the program ISSM/ISSO to mitigate findings

Required Qualifications

• Extensive knowledge of defense-in-depth principles, network and security architecture, network topology, IT device integrity, and common security elements
• 10+ years' experience in engineering and troubleshooting networks, including extensive routing and switching experience such as:
  
  • MPLS
  • VPNs
  • Routing protocols: BGP, OSPF, IS-IS
  • Switching protocols: Spanning Tree Protocol, VLANs, LLDP
  • VoIP, multicast protocols, and emerging network technologies
• Strong understanding and in-depth knowledge of IP network/subnet addressing
• Skilled in developing and maintaining technical documents, analyses, and reports
• Experience presenting technical information to senior customer management, stakeholders, and company leadership

Desired Qualifications

• Experience with Juniper route, switch, and security appliances (MX, EX, SRX)
• Experience with SIP (Session Initiation Protocol) implementation and design
• Experience with Ribbon Session Border Controllers (SBC)
• Experience with SolarWinds configuration and maintenance
• Experience with Splunk
• Familiarity with NetOps concepts including change, configuration, and performance management
• IAT Level III Certification (e.g., CISSP or equivalent)

Position Expectations

• Ability to work independently with minimal assistance to complete equipment testing
• Capability to collaborate within a team to resolve complex network issues
• Comfort working directly with the prime contractor project team

Interpersonal / Communication Skills Required

• Strong written and verbal communication skills to collaborate on test plans and reports with Government and vendors
• Proficiency with Microsoft Office Suite: Word, Excel, and Visio

Education Requirement

• Bachelor's degree and 12-15 years of prior relevant experience
  
  • OR Master's degree with 10-13 years of prior relevant experience
  • Equivalent years of related work experience may be substituted for a degree