user avatar

Field Support Analyst

CCS Global Tech

Posted 1 week ago
Intel Agency (NSA, CIA, FBI, etc)
Unspecified
Unspecified
Fort Meade, MD (On-Site/Office)

Job Description
  • Serve as an FSR Analyst
  • Work side-by-side with analysts to train and mentor users
  • Troubleshoot technical issues and develop new use cases
  • Solve unique and challenging problems
  • Embed with high-impact units to understand their operational and technical needs
  • Help facilitate collaboration across a global enterprise
  • Provide desk-side training to analysts
  • Train analysts/operators in a classroom and operational setting
  • Staff the Help Desk
    • Respond to user requests and work with the engineering team to troubleshoot issues
  • Provide feedback to the engineering team about product
  • Answer questions from senior leaders

Qualifications:
  • 5+ years of intel analysis experience
  • 3+ years of experience fusing intelligence capabilities in support of operations
  • Prior experience with Gotham (required)
    • Gaia or Foundry experience is a plus
  • Technical background with working knowledge of:
    • HTML, Ruby, Python and/or Java
    • Hardware, networks, and server administration
  • Experience training analyst in a classroom or field setting
  • Strong knowledge of Excel
  • Military/Special Operations experience is a plus

Required: Active DoD TS/SCI Clearance
Job Type: Full-time
group id: 10290999
Find CCS Global Tech on Social Media
Network Employers
user avatar
About Us
CCS Global Tech connects cleared professionals, including veterans and transitioning service members to high-impact federal missions. With 28+ years supporting government IT, we place pre-vetted talent in IT, cybersecurity, engineering, AI, cloud, and data roles across major federal programs. Our network of 100K+ cleared candidates and 50+ specialized recruiters enables fast, reliable placement for TS/SCI, CI Poly, and Full Scope Poly roles in Defense, Intelligence, DHS, civilian agencies, and critical infrastructure. Through CCS Learning Academy, we provide DoD 8570-aligned training and job-ready preparation. Candidates trust us for our speed, clarity, and commitment to helping them grow and make an impact. Learn more: https://ccsglobaltech.com/about/